Senior Service Manager

☞ Vector Synergy

View: 100

Update day: 22-11-2025

Location: Braine-l’Alleud Walloon Brabant

Category: Other

Industry: IT Services IT Consulting

Position: Mid-Senior level

Job type: Contract

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Job content

Location:

Braine- l’Alleud , Belgium

Security Clearance

NATO Secret

Reference No

RFQ C004099 / Braine- l’Alleud

Skills, Knowledge, Experience Required

  • A minimum requirement of a Bachelor’s degree at a nationally recognised /certified University in a related discipline and 3 years post-related experience, the lack of a university degree may be compensated by the demonstration of a particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post;
  • Service Management: ITIL Foundation and Intermediate Certifications certified in either Service Design/PPO, Service Transition/RCV, Service Operation/OSA, Service Strategy/SOA and or Continual Service Improvement; or latest versions;
  • Sound experience in IT services engineering, planning, operations, maintenance and management.

Desirable :

  • ITIL Expert /Managing Professional;
  • PRINCE 2 Foundation level or PMI PMP;
  • MSP Foundation.

D uties/role:

  • Managing the Deployable CIS infrastructure as a service and ensure system readiness at a level specified in the SLA. Ensuring the availability and quality of engineering support delivered to the customer through close co-ordination with NCI Agency service lines and the CIS Support and Sustainment Centre (CSSC) and the Forward Support Point (FSP);
  • Managing the DCIS Configuration Management to ensure that all assets are maintained at known configuration states and can be correctly accounted for;
  • Conducting periodic risk assessments to anticipate and deal with obsolescence and initiate new projects under the NATO Security and Investment Programme (NSIP) when required.

Additional information:If you are interested, for further information, please contact the point of contact for this offer.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL +48 616684500, FAX +48 616684501, www.vectorsynergy.com , info@vectorsynergy.com
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Deadline: 06-01-2026

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