Chief Operating Officer

工作内容

Mithra is looking for a Chief Operations Officer to support the CEO and the member of the Board with Operational matters. The work should be carried out from the Mithra headquarter in Liège.

Mission

Take overall responsibility for designing, developing and delivering the organization’s operational strategy and outcomes, and lead the day-to-day operations in the company as support the CEO.

• Support the CEO in setting and communicating the strategy for achieving the organization’s mission, vision and values, together with the broad actions needed to implement it; inspire a large or diverse workforce to commit to these and to doing extraordinary things to achieve the organization’s business goals.
• Serve as primary responsible for the cascading of Mithra’s strategy and operationalization of the strategy across the various departments. Work with the department heads to define objectives, milestones and ensure all CoDir members are working towards the same objectives.
• Act as ‘transversal leader’, i.e. make sure all department heads are aligned and collaborate; be a catalyst for a collaborative organization. Play informal role to resolve internal conflicts (seen as a credible and informal sound board)
• Develop and improve relationships with Board members, identifying priorities, issues and strategic challenges and preparing them for discussion. Participate in the development of corporate strategy, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process
• Develop Mithra’s 10Y Plan and Strategic Plan in collaboration with the CEO; translate that Strategic Plan into actionable milestones for the Company; in that regards, anticipate mega-trends and complex challenges and opportunities across the Mithra product portfolio and pipeline. Ensure the strategy is successfully implemented and meets long-term business needs.
• Hold an overview of all strategic topics to be progressed and solved in the short/medium term. Tracks- and ensures progress is made on those topics; those topics are by definition cross department topics.
• Identify and manage stakeholders at- and up to C-suite level, finding out their needs, issues and concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.
• Define the detailed organization structure for Mithra as a whole, to align with corporate principles, define the relationship between elements of the organization, and define the responsibilities of senior managers, to enable the organization to achieve its business objectives.
• Identify the capabilities needed to meet the current and emerging business needs of a significant function. Evaluate current capabilities, identify gaps, and prioritize development activities. Embed personal development and the fulfillment of personal potential in the culture of the organization. Build capabilities elsewhere in the organization through mentoring and other informal methods.
• Serve as liaison with staff, executives, senior leaders, and CEO regarding company climate, employee well-being, project updates, proposals, and planning
• Assist the human resources department with new hires, including documentation and onboarding, and collaborate to address and resolve all employee concerns
• Oversee daily operations in collaboration with senior managers and department leaders, and perform administrative tasks such as managing calendars, generating correspondence, maintaining hard copies and electronic files, planning and coordinating annual corporate meetings, and scheduling facilities
• Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications

This role must be proficient in…

• Plans and prioritize: plans and prioritizes work to meet commitments aligned with organizational goals. For example, makes nimble plans accounting for a range of risks and contingencies. Achieves greater cohesion, integration, and alignment between own group and other areas. Both persistent in adversity and nimble in change.
• Strategic mindset: sees ahead to future possibilities and translates them into breakthrough strategies. For example, is a strong big picture thinker; makes frequent, clear references to the organization’s vision and strategy and the efforts required to drive them forward. Effectively integrates long-term opportunities and challenges with day-to-day activities
• Ensures Accountability: holds self and others accountable to meet commitments. For example, helps team hold each other accountable for goals, adherence to policies and procedures. Tracks team metrics and milestones, redirecting effort, as necessary, for continued progress.
• Optimizes Work Processes: knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, encourages and rewards continuous improvement and quality outcomes. Equips others to handle day-today tasks effectively on their own. Integrates systems to improve quality and service
• Drives Vision and Purpose: paints a compelling picture of the vision and strategy that motivates others to action. For example, is a strong champion for the organization’s vision; energizes people to commit to this long-term direction. Regularly and enthusiastically describes how people’s efforts make a difference.
• Adaptive Mindset: operates as a recognized expert to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically known as a subject matter authority.
• Strategic Planning: uses expertise to act as organizational authority on strategic planning.
• Policy and procedures: use expertise to act as the organizational authority on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.
• Organization Design and Development: applies expertise to act as the organizational authority on making sure the organization develops and maintains the culture, values and design it needs to reach its objectives while managing structural change.
• Managing Change and Ambiguity: Acts as the organizational authority and established expert on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.
• Communicates Effectively: develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, engages diverse groups by communicating in a way that matches each group’s preferences. Listens carefully and probes beneath the surface to gain richer insight on others’ views.

• Master’s degree or equivalent level
• Experience level enables job holder to provide leadership to others regarding work related systems, processes and challenges (More than 15 years)
• Experienced in strategic management and leadership across company functions directing substantial resources over long-time frames (More than 15 years)
• Communication: using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
• Need for Achievement: A tendency to work intensely to achieve and exceed difficult standards.
• Adaptability: comfort with unanticipated changes of direction or approach
• Risk-Taking: a willingness to take a stand or take chances based on limited information
• Influence: the ability to motivate and persuade others.
• Challenge: motivated by achievement in the face of tough obstacles.
• Power: Motivated to seek influence, recognition, and increasing levels of responsibility.