Clinical Trial User Account Management Lead

工作内容

Janssen Research and Development, LLC, a member of Johnson and Johnson’s Family of Companies, is seeking a Clinical Trial User Account Management Lead to help support management of user access and security, for systems and processes dedicated to supporting our internal and external clinical trial community. This position can be located in Wayne, PA; Chesterbrook, PA; Raritan, NJ; Titusville, NJ; or Beerse, Belgium. Remote work options within North America and Europe may be considered on a case-by-case basis and if approved by the company.

At the Janssen Pharmaceutical Companies of Johnson & Johnson, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Janssen. We collaborate with the world for the health of everyone in it. Learn more at www.janssen.com and follow us @JanssenGlobal. Janssen Research & Development, LLC is part of the Janssen Pharmaceutical Companies.

This position provides expertise in user account and access management for Clinical Trial Systems, in order to deliver support to Global Development as managed by the Enabling Business Information Solutions (EBIS) organization. The Lead is a member of the Shared Solutions team, working with EBIS and other functions across Global Development, supporting solutions, projects and tasks related to user account management and security.

Key Responsibilities

• Participate in key critical projects related to centralization of internal and external user account management.
• Supports CAMP Project as a team member helping to deliver the Business Process workstream deliverables.
• Lead operational support for Single Sign-On including running governance and sponsor meetings, establishing roadmaps and requirements for onboarding, and bringing issues to appropriate teams for resolution.
• Actively monitor internal threat related accounts to ensure security protocols are being followed as defined.
• Manage User Account related vendors (C3i, Stefanini, Legend, etc) to ensure issues are resolved per the SLA.
• Provide general business support for User Account related systems (Mascot, Legend, Rave, etc).
• Develop and maintain Job Aides for Shared Solutions Support team to ensure continuous, comprehensive support is provided to our business.
• Strategize with the AD of Clinical Trial User Account Management on development and execution of the streamlining and simplification of user access management to clinical trial systems.
• Assist with new and ongoing initiatives within the user management space to meet business needs.
• Liaison with the business to understand user requirements, challenges, and expectations.
• Establishing and leading discussions across cross-functional global teams.
• Establish and document a governance model with monitoring and access controls.
• Onboarding and facilitating appropriate application access.
• Assist with clarifying business requirement related questions and development.
• Business oversight / review of monitoring reports and provide ways to address issues with subset of clinical trial users.
  

Education

Qualifications

• A Bachelor’s Degree is required, BA/BS is preferred.
  

Experience and Skills:

• 6 years or more of experience within the Pharmaceutical, Healthcare or other relevant industry is required.
• 5 years or more of experience in Program and Project Management is required.
• Proficiency in computer applications such as MS Office suite is required.
• Detail oriented with strong project management skills is required
• Experience working in a global organization and environment is required.
• Strong communicator and strong presentation skills, both written and verbal is required.
• Strong business partnering and relationship skills is required.
• Ability to speak, write and read in English without much difficulty is required.
• Able to operate with a minimum level of supervision, be proactive and forward thinking is required.
• Demonstrated knowledge of clinical development processes, global clinical operations, and systems is required.
• Certification in project management/continuous improvement (Project Management (PM), Flawless Project Execution (FPX), GreenBelt) is preferred.
• Demonstrated knowledge of user access and account management on Clinical Trial Systems is preferred.
• Experience working in an R&D environment is preferred.
• This position may require up to 10% domestic travel.
  

The anticipated base pay range for this position is $101,500 to $142,000. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. For additional general information on company benefits, please go to: https://www.careers.jnj.com/employee-benefits

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, depending on location, candidates offered employment may be required to show proof of COVID-19 vaccination or, in certain countries, secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. If you are invited to interview for the position, your recruiter will advise on the vaccine requirement status in your geographic location.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

GIFTS

Primary Location

United States-Pennsylvania-Wayne-955/965 Chesterbrook Blvd

Other Locations

North America-United States-New Jersey-Raritan, Europe/Middle East/Africa-Belgium-Antwerp-Beerse, North America-United States-New Jersey-Titusville, North America-United States-Pennsylvania-Chesterbrook, North America-United States

Organization

Janssen Research & Development, LLC (6084)

Job Function

R&D

Requisition ID

2206059542W