Ecommerce Commercial & Operations Manager

☞ Medi-Market Group

看过: 100

更新日: 08-11-2025

位置: Nivelles Walloon Brabant

类别: 执行管理 生产/工艺

行业: Retail

水平: Mid-Senior level

工作类型: Contract

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工作内容

Join Medi-Market Group and help transform the health and welness sector !

Who are we?

Since its creation in 2014, Medi-Market has established itself as a key player in the health and wellness sector in Belgium, Luxembourg and Italy.

Our Strength

  • An omnichannel solution with over 160 points of sale (parapharmacies, pharmacies and institutes) and two webshops.
  • A clear mission : to offer everyone access to quality health and well-being expertise at the right price.
  • A large family of over 1,700 committed and passionate employees who share the same vision.

To fulfill our mission and support our expansion, we are looking for an Ecommerce Commercial & Operations Manager (M/F/X)

Roles & Responsibilities

This pivotal role sits at the heart of our digital business and will drive both commercial strategy and operational for our ecommerce platform.

Main Duties

  • Commercial Strategy for Webshop

Define and execute the commercial strategy for our ecommerce platform in collaboration with the Buying department.

  • Drive decisions on web assortment, pricing strategies, promotions, and stock optimization.
  • Identify growth levers to increase online revenue and profitability.
  • Monitor market trends and customer behaviors to adapt the offer accordingly.
  • Ecommerce Operations Management (RUN)

Oversee the day-to-day operations of the webshop, ensuring uptime, performance, and issue resolution.

  • Coordinate with IT, logistics, and customer service to resolve operational problems efficiently.
  • Ensure digital shelf excellence and an optimal onsite customer journey.
  • Define and improve processes related to ecommerce operations and tools.
  • Digital Performance Campaign Management

Form a duo with our Performance Strategist to put in motion the digital commercial plan.

  • Monitor Ecommerce KPIs (traffic, conversion, basket size, etc.) and identify corrective actions where needed.
  • Partner with marketing and CRM teams to create synergies between media, content, and commercial activities and ensure an omnichannel approach

Profile

  • Master’s Degree in Marketing, Ecommerce or similar field
  • Knowledge of English is mandatory
  • Minimum 8 years of experience
  • Understanding of ecommerce platforms and technologies
  • People Management / Stakeholders Management / Communication / Projects Management / Commercial mindset
  • Scope : Global

What We Offer

  • An open-ended contract with competitive salary conditions (5 extra-legal days, group insurance, hospitalization insurance, luncheon vouchers, access to a wellness app, etc.)
  • A modern and pleasant working environment
  • Stimulating challenges in a Belgian company undergoing rapid growth and international expansion
  • Numerous opportunities to develop your skills and your career

Ready to take up the challenge?

Be part of our adventure and help us make health and well-being accessible to all!
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最后期限: 23-12-2025

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