Information Knowledge Management Support

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO’s member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO’s communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO’s military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO’s mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO’s information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO’s communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise’s: NATO International Civilians (NIC)’s, Military (Mil), and Interim Workforce Consultants (IWC)’s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Background

The NATO Chief Information Officer (CIO) brings Information and Communications Technology (ICT) coherence across NATO Enterprise’s civil and military bodies. The NATO CIO is empowered to realize the Allies’ vision for the NATO Enterprise, is accountable to the Secretary General and is responsible for the development of Enterprise directives and advice on the acquisition and use of information technologies and services. The NATO CIO provides Enterprise oversight on cybersecurity issues, and, in close coordination with all relevant NATO civil and military bodies, works towards the continual improvement of the cyber hygiene and cybersecurity posture in the NATO Enterprise.

Effective information management is essential for the OCIO’s mission of ensuring coherence and security in the use of information and communication technologies (ICT) across the NATO Enterprise.

Role Duties and Responsibilities

• Oversee and administer IKM tools such as Microsoft SharePoint and tasker tracker systems
• Implement and work to the continuous improvement of effective IKM initiatives and processes in the OCIO
• Develop templates and tools for the OCIO in line with the NATO IKM strategy
• Monitor OCIO mailboxes ensuring the correct information is being communicated to pertinent staff
• Ensure the confidentiality, integrity, and availability of OCIO information
• Promote best IKM practices in OCIO
• Liaise with the IKM Competency Centre and Enterprise entities in order to follow a coherent IKM direction
• Support the OCIO Front Office in identifying and solving IKM problems
• Perform any other tasks as directed by the members of the OCIO Front Office, under the supervision of the Executive Officer

Essential Skills and Experience

• At least 3 years of professional experience in Information Knowledge Management in Enterprise or large international organization environments
• Extensive knowledge of Microsoft SharePoint
• Ability to administer SharePoint and other IKM tools pertinent to the OCIO
• Experience within NATO or an international organisation or enterprise
• Knowledge of NATO IKM

Education

• A degree from a university or establishment of similar standing

Working Location

• Brussels, Belgium

Working Policy

• On-Site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance