Logistics Quality Lead

Department Info

The Quality Regulatory (QR) Department is dedicated to ensuring that our products consistently meet the highest quality standards and adhere to regulatory requirements. Within QR, there are five specialized subgroups:

• Quality Systems
• QA Development
• Quality Operations
• Regulatory Affairs
• Complaint & Vigilance

Quality Operations in Detail

Quality Operations is at the heart of our QR department, ensuring that our products meet the highest quality standards. This team oversees the entire product lifecycle, beginning with inspecting raw materials and ending with the final inspection before products are shipped to customers.

Job Summary

Are you ready to make a meaningful impact on the quality of healthcare operations?

As a Logistics Quality Lead, you will play a pivotal role in coordinating quality activities within the EDC (European Distribution Centre) and EMEA Supply Chain department, which provides logistics supply chain services to both internal and external Terumo customers. Your primary focus will be to ensure that delivered products and services meet both external and internal requirements, including legal compliance and customer expectations.

Reporting to the Director Quality Operations, Simon Roelens, you will oversee a dedicated team of 6 individuals.

Job Responsibilities

Operational Leadership: Organize, supervise, and coordinate operational activities, such as handling returned goods, controlling non-conforming products, and managing damaged items within the EMEA Supply Chain QA department. You’ll be authorized to release finished products and handle other quality-related tasks, including updating expiry dates, batch restrictions, and releasing blocked items related to quality issues.

Team Management: Take the lead in supervising, managing, and supporting EMEA Supply Chain QA personnel, focusing on costs, quality, processes, training, service, and SHE (Safety, Health, and Environment). Promote performance improvement within the department and ensure EDC personnel are trained in GDP requirements.

Strategic Planning: Set yearly goals for the team and individual associates, creating departmental action plans to achieve these goals in a SMART way. Initiate quality and cost improvement programs and assure quality performance within EMEA Supply Chain. Regularly report the status of defined targets and quality performance indicators.

Quality Systems Management: Monitor and manage all Supply Chain quality systems, including CAPA (Corrective and Preventive Actions), non-conformity control, and supplier management. Report quality performance indicators and quality improvement plans through Supply Chain Quality Improvement Meetings (QIM). Ensure compliance with internal requirements and external regulations at all process stages.

Continuous Improvement: Monitor trends, analyse NCMs (Non-Conforming Materials), CAPAs, and supplier control processes, initiating corrective and preventive actions when required. Collaborate with all involved parties to develop and implement countermeasures to prevent reoccurrence.

Audit Support: Support all audits by providing auditing expertise, including internal audits, supplier audits, notified body audits, and unannounced audits. Ensure supply chain permanent inspection readiness and act as an EMEA Supply Chain QA SAP key user.

Process Analysis:Actively contribute to process analysis and improvement initiatives.

Supplier Control: Support the supplier control process within Terumo Europe, maintaining procedures in line with current standards and regulations, ensuring proper training, monitoring performance, and handling non-conformities.

Profile Description

• Educational Background: A higher degree of education, preferably with a specialization in Logistics and Warehousing or equivalent through proven experience.
• Relevant Experience: Required working experience in logistics.
• Technical Skills: Familiarity with MS Office, especially Excel, and proficiency in ERP systems like SAP.
• Leadership: Strong people management skills.
• Independence: Able to work independently, showing a hands-on mentality.
• Analytical Abilities: Strong analytical skills, high attention to detail, and a quality-oriented mindset.
• Language Skills: Fluent in Dutch and a good working knowledge of English.
• Quality Management:Knowledge of Quality Management Systems, especially ISO 9001 and ISO 13485.

If you’re passionate about quality operations and ready to contribute to the well-being of patients across Europe, we want to hear from you. Join us in shaping the future of healthcare quality operations!

Offer

At Terumo, we believe in offering more than just a job. It’s an opportunity to make a difference, contribute to society, and be a part of our passionate and high-performing team.

Rewards That Match Your Dedication: We offer a competitive salary and benefits package that sets the benchmark for rewarding your commitment.

Join a Passionate Team: Become a valued member of our passionate and high-performing team where everyone is treated with respect. We are dedicated to creating a diverse, equal, and inclusive work environment.

Invest in Your Development: At Terumo, we invest in our associates by providing a wide range of development opportunities to help you grow both personally and professionally.

Work-Life Flexibility: Experience a hybrid way of working that balances office and home-based work to the fullest.

Connect with Us: During the recruitment process, you’ll have the opportunity to engage in meaningful conversations with the hiring manager and other enthusiastic Terumo associates.

Ready to Make a Difference? Are you curious and ready to explore the possibilities at Terumo? Watch our Corporate Video or visit our website to learn more. Your journey to a fulfilling career starts here.

Contact Person

Jarne Jans - Your dedicated Talent Acquisition Business Partner for EMEA

• www.linkedin.com/in/jarnejans

Ready to take the next step? Don’t forget to upload your CV and motivational letter in English when applying.