Operations Manager (NL & FR)

ListMinut is a web start-up active in the sharing economy founded in 2013 by 3 young entrepreneurs, which raised more than 1M€. Today, the team is composed of 27 young motivated members,fully dedicated to bringing people closer together, one job at a time.

ListMinut has launched a new way to provide services and make daily tasks carried out in an easy, fast and interactive manner through a web application with more than 400.000 users. ListMinut is a marketplace where we allow our users to find trustworthy people in their neighborhood, ready to share their talents and passions to give them a hand (gardening, assembling IKEA furniture, piano classes, taking care of the dog during the holidays,…).

At ListMinut, we are looking for an outstanding Operations Managerwho will help us managing the supply side of our marketplace: the service providers. You will be in charge of selecting, onboarding but mostly accompanying them to become ambassadors of our platform. For that, you will have to proactively reach out, connectand build long-term relationships with them.

Service providers are the life-blood of ListMinut. They are the ones in contact with our customers — they represent our brand! Our goal is to build a community with the best services providers everywhere in Belgium at first, and abroad soon! The Operations Managerwill therefore play a key role for our business.

AsOperations Manager, you will be part of our lovely Operations team and have a key responsibility in our business. Your job consists of:

• 
  Growing, onboarding and animating a community of service providers in Belgium (at the beginning)
• Proactivelyreach out to the service providers to help becoming better and better everyday(and let them focus on what they are good at: doing what they love!)
• Tracking, analyzing and reporting on KPIs across all stages of the service providers hiring funnels
• Creating long-term relationship with our best service providers by talking to them, meeting them and giving them advices
• Equipping our service providers with cool ListMinut branded packaging!
• Being a point of contact for our service providers, taking phone-calls and responding promptly to email inquiries but also through face-to-facemeetings
• Understanding the needs of our service providers to help us improving the platform, making sure it meets their expectations
• Organizing fun events for the service providers (meetups, drinks, competitions, etc.)
• Support the marketing team on local marketing campaigns

In short, becoming one of our mainpillarfor hundreds of ListMinut’s ambassadors!

A human person (we tried with the drones, but it doesn’t work):

• 
  Outgoing and curious person who love contact with people.
• Combination of analytical thinking, innovation & inter-personal ability.
• Great organizational skills & a ‘getting things done’ attitude.
• Ideally a1st experience, preferably in a startup and/or in a similar position (Operations Manager, Recruiter or any other relevant XP).
• Language : bilingual NL & FR mandatory.

In short, a super motivated and ambitious person!

• You are comfortable with English since the entire team speaks English when gathered.
• Passion for web environmentand collaborative economy is a plus.
• You are a team-player who works autonomously and proactively.
• You’re used to work with simple IT tools (Excel, Word, Powerpoint, Slack, etc.).

LIFE AT LISTMINUT

Working at ListMinut is different each day. Don’t expect to do the same all over again. Working at ListMinut is more than a job. Do we dare to say it’s almost like a lifestyle? Naaah. But yes.

• You’ll be a key employee in a fast-growing and exciting start-up
• You’ll have a real impact on the company’s growth and evolution
• Open and transparent company culture
• Your own fish in the aquarium
• Weekly company happy hours - remotely for the moment
• Fifa tournaments during lunch time (we have our X-box, we dare you to challenge our CEO!)
• Celebrate two birthdays: your real birthday and your ListMinut-birthday! Double cake! ‍
• ️ Health insurance
• Competitive salary package