Planning Coordinator Field Service

☞ ABB

看过: 190

更新日: 26-11-2025

位置: Zaventem Flemish Brabant

类别: 执行管理 生产/工艺

行业: Appliances Electrical Electronics Manufacturing

工作类型: Full-time

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工作内容

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world’s leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics

The Service Coordinator occupies an important position in the execution of Service activities performed by the Robotics Service Engineers team in the BeNeLux. You will be coordinating and planning the provision of necessary resources, spare parts and logistics for on-site service jobs, ensuring that the process is seamless, from quotation to acceptance by the customer. Reporting to the Service Manager, during the execution of a service job you will act as the key point of contact for the customer, Field Service Engineers, our factories and external suppliers.

Your responsibilities
  • Acting a key point of contact (mail and telephone) for customers and service engineers
  • Planning Service Engineers’ maintenance interventions with our customers inclusive the logistics flow, ordering material (in SAP), follow-up and invoicing
  • Providing work description to engineers for the service execution and prepare job safety plans where needed according to ISO, VCA norms
  • Following-up all ongoing projects to ensure effective and efficient project delivery
  • Managing all required reporting and documentation and overseeing the timely registration of necessary data in the system
  • Reporting and taking required action towards our customers and sales team based on maintenance reporting
  • Identifying key improvement opportunities in products, services and processes, and disseminating the findings
Your background
  • Can-do mentality, with a collaborative, solution-focused approach and strong written and
  • spoken communication skills
  • Proven organizing skills with an eye for details
  • Stress-resistant, remains calm at peak times and convincingly set the right priorities
  • Technical service related experience is a strong plus but not a must
  • Willing to develop both your planning skills and your technical affinity is key
  • Self-motivation, curiosity and a desire to learn about innovative technologies
  • Proficient in Dutch and French. English being an asset.
  • Excellent communication skills with a powerful customer focus
  • Proficiency with Microsoft Office. SAP is an asset


    • Benefits
    • Retirement plan
    • Healthcare plan
    • 13th salary
    • Meal allowance
    • Flexible work practices
    More about us

    We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.

    Work model: hybrid
    86396986
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    最后期限: 10-01-2026

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