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工作内容
Perrigo Company is dedicated to making lives better by bringing high quality and affordable self-care products that consumers trust everywhere they are sold. Help us do it.
We are looking for a Quality Assurance Assistant to join the team based at our Nazareth, Belgium location. This will report to the Quality Systems Manager.
Main Objectives:
- Working on own initiative; provide administrative support in a timely, efficient and accurate manner in a team environment.
- Dispatch and handling of complaints in a timely manner.
- To assist in any area of quality at Perrigo CSCI level
- Works under general supervision
Responsibilities:
- Management of the online Learning Management System
- Complaints administration and investigation
- Perform complaints administration for all product types
- Coordinate complaint investigations for Medical Device products, cosmetics, medicines and other product categories if necessary.
- Acts as a back-up for complaint handling on other product categories
- Review complaint reports and data
- Follow up corrective actions
- Propose improvements to the effectiveness of complaint handling
- Assist in the trend analysis of Complaints
- Assist in setting up Quality agreements with the affiliates or other service providers.
- Maintain and management of access rights in Sharepoint, S-drive, Trackwise,…
- Work on CAPAs and Non-conformities.
- Document Control (archiving, publishing, … documents) and recording of trainings (completing training matrix, competence matrix, tracking the level of training,…)
- General administration work and ad hoc duties as they arise.
- You will be based in the Perrigo offices in Nazareth (near Ghent), Belgium.
Profile:
- Bachelor in science (preferably with 2 years’ experience) or Master in Science or related discipline
- Postgraduate qualification desirable
- No previous experience required.
- Demonstrate the highest levels of professional integrity; inter personal communication skills, commitment and attention to details.
- An excellent knowledge of popular software applications as Word, Excel, Power Point is essential.
- An ability to win the confidence of management and staff and to demonstrate at all times a level of discretion and professionalism.
- An ability to work with a varied workload across the full spectrum of administration.
- A high level of reliability, flexibility and enthusiasm is required and the ability to deliver results while working under tight deadlines and balancing a variety of priorities is particularly important.
- The ability to work within a team environment and also on your own are essential for the successful performance.
- The ability to co-ordinate and positively influence in a way which enhances the overall levels of effectiveness and teamwork of those working in the Perrigo CSCI QA team
- Computer literacy is required, with experience in Microsoft Word and Excel.
- Previous experience with Trackwise is an asset.
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最后期限: 31-12-2025
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