Sales Operations Specialist

工作内容

In a world where trades are happening faster than ever to answer our needs, where sustainability is not just an option anymore, clarity and trust in the information we trade with are a must.

So, say hello to Kpler! We exist to facilitate sustainable and efficient trade to meet the changing needs of our world. To do so we’ve built a Data-as-a-Service solution that does exactly that across the lifecycle of a trade.

Our solution aggregates data from hundreds of sources including radar and satellite imagery as well as logistics, governmental, shipping databases and more. Intelligently connecting the dots across fragmented information landscapes, we bring to our clients a unique, real-time understanding of the trades happening all over the world, by giving them access to live information about the movement of cargos, the availability of vessels as well as the commodity storage.

To support this endeavor we have teams in more than 7 countries and 7 key locations (Paris, London, Brussels, Dubai, Singapore, Houston and New York). With individuals of various backgrounds, diverse skills, and international experiences, being global & inclusive is in our DNA!

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Our values*

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Be humble - We always place the interests of the collective before your own.

• Respect and care for others - We make every person feel comfortable in their own beliefs, decisions, and perspectives.
• Take responsibility - We take ownership of our actions
• Act with integrity -We are honest and transparent in all your dealings.
• Be bold - We push the boundaries in order to improve and grow.

You’ll get to work in a truly global environment, with more than 30 nationalities speaking more than 15 languages.

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What is the job?*

We are looking for a Sales Operations Specialist to join our Sales Operations team in their mission to streamline our sales processes from the top of the lead funnel all the way to Customer Success and make the Sales and CS teams more efficient.

You will be instrumental in supporting our rapidly growing revenue organisation and consistently ensuring operational excellence and efficiency. You will start focusing on the last stages of the sales funnel from quote generation until invoicing. The work you do will impact the way, quality and speed at which deals are being closed and will contribute to the overall success of the business. Later, there is potential to expand and contribute to more stages, all the way up to lead generation, marketing and analytics.

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Key responsibilities*

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Working closely with the sales team and finance team to provide daily support on processing quotes, contracts and invoices. Giving advice to ensure correct booking of deals on CRM and alignment of data on CRM (Salesforce) & Accounting systems.

• Liaising with account managers and sales executives about various opportunities in various stages of the sales cycle.
• Assisting in various ad-hoc reporting, analytics and data visualization tasks.
• Maintaining data quality. Ensuring the accuracy of data in the CRM (Salesforce) system and its compliance to agreed sales processes. Creating metrics to track the activities of the sales team.
• Handle administrative tasks for the sales operations team. e.g. Documentation of changes on processes and best practices, manage subscriptions of different tools.

This is a good starting role for someone who would like to progress into a sales operations and analytics role, working with data sets or for someone who wants to get to know the market, companies and sales process in a SaaS technology company.

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Requirements*

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Recent graduate or 0-1 year’s experience working in sales, operations-oriented or analytics role

• Bachelor’s Degree in Business, Mathematics, Economics, Computer Science, Engineering, Statistics or similar
• Good knowledge of Excel/Google Sheets advanced formulas (e.g. Lookup)
• Quick learner, analytical thinker and problem-solver
• Team player with good interpersonal and communication skills
• Curious, self-motivated and focussed on continuous learning
• Fluent in English
• Experience in a CRM system (i.e. Salesforce) is a plus
• Understanding of sales process and techniques

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Our People Pledge*

Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

Job Type: Full-time