(Senior) Key Account Technologist

We are looking for Key Account Technologists to join our fast growing team in Leuven, Belgium.

The key account technology department is a very versatile department within the organization of ASM, providing you with the opportunity to use and grow in all your technical, scientific, and social skills in the broad diversity of cultures the world of ASM and the assigned customer region has to offer. Not only will you, as a key account technologist, be responsible for introducing new processes and chemistry on our Vertical Furnace platforms at customer sites worldwide to engage the integrated circuit technology of tomorrow. Additionally, you will assess and solve today’s customer problems to ensure high yield and quality. Furthermore, you will have high-level and deep-dive discussions on future technologies both internally and externally to ensure we are developing the right technology for customers to be able to make that even faster and smaller integrated circuit. You will lead projects and programs to support these activities, and will travel a significant part of the time to build and maintain relations and processes.

Responsibilities

• You drive new product introductions and evaluations by leading the project including hands-on work at the customer location,

• You implement best-known methods and customer improvement projects at the customer location by executing the necessary actions and modifications,

• You provide answers to our customers by identifying problems, analyzing data, and guiding the customer through corrective steps,

• You acquire and understand customer timelines for film development, as well as roadmaps for current and future technology nodes. You will present and transfer this information to other departments within ASM such as Global Product Marketing and Research and Development,

• You identify technical inflection points and work with R&D to ensure customer requirements and learnings are implemented into product development,

• You are responsible for the performance of our equipment at the customer. For example, when a customer is asking for process specifications outside of our standard package, you will evaluate these specifications, make an assessment, and sign them off,

• You recognize early non-conformances in our furnaces, and take the necessary steps for corrective actions,

• You take responsibility to solve customer process escalations as efficient as possible, for both newly introduced processes and the installed base.

  
  

Requirements

Education and experience:

• Master degree (or above) in chemical engineering, electrical engineering, physics, or material science

• Several years of proven experience in the semiconductor wafer processing or capital equipment industry

• Related work experience in process engineering and technical marketing is a benefit

• Direct experience with silicon wafer processing is a benefit

  
  

Skills:

• Excellent written and verbal communication, of which presenting for different types and sizes of audiences is the most important

• Analytical thought and analysis abilities

• Ability to manage multiple conflicting priorities towards the local account teams and within product line in support of introducing new equipment at the involved customers

• Fluent communication skills in English

  
  

Travel:

• You will be assigned to multiple field projects with a duration of up to three months abroad each, to qualify processes on our new furnace and create connections with our customers

• When not travelling global, expected work travel will be 30% and minor travel between our R&D locations in Leuven, Belgium and Almere, The Netherlands