Service Desk

☞ Techaxis, Inc

看过: 105

更新日: 29-11-2025

位置: Mechelen Antwerp

类别: 咨询/客户服务

行业: Information Services IT Services IT Consulting

水平: Associate

工作类型: Full-time

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工作内容

Our client is an information technology and services company which represents represents the connected world, offering innovative and customer-centric information technology experiences.

They are looking for a Operational support/ Service Desk Engineer.

Location : Mechelen, Belgium

Role: Onsite

Tasks And Responsibilities

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email
  • Perform remote/OnDesk troubleshooting through diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided by customers
  • Walk the customer through the problem-solving process
  • Direct unresolved issues to the 2nd line support
  • Provide accurate information on IT products or services
  • Record events and problems and their resolution in logs
  • Follow-up and update customer status and information

Contact :rajanna@techaxisinc.com

Consent: By applying to this job, you are giving implicit consent to the job poster to assess your suitability for this job and all information provided by you can be processed by a Techaxis group entity (in the United Kingdom, Netherlands, India, and the United States) in accordance with the Techaxis Privacy Policy and in accordance with applicable laws. For more information please visit: https://www.techaxisinc.com/privacy-policy/

About Us:

Techaxis is a US-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space.

Equal Opportunities Employers:

Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our clients are treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices are administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based

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最后期限: 13-01-2026

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