Service Sales Consultant

The future is what we make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

Within the Honeywell Sales organization, we have a new position for a Service Sales/Contract Specialist (SS/CS). The SS/CS will sell maintenance contracts to non-contracted installed base and convert completed projects into maintenance contracts. As a strong team player the SS/CS will work closely with the Account manager and Field Service Leader for contract renewals and conversions to grow the business. The SS/CS delivers support on the strategic customer contracts and lead all other customer contracts. The primary objective is a 100% renewal of existing contracts and 100% service conversion off all adjustments / extensions on existing customer installations. This role will be based in Apeldoorn, Gelderland, NL .

The SS/CS will also support the Business Specialist to support maintenance contract development for new named customers. Participating in opportunity and account, planning and strategy sessions.

The SS/CS reports to the District Sales Leader with matrix reporting to DFSL.

Responsibilities

Business Relationships: As an integral part of the Sales and Services Teams work with the Sales Professionals to provide specialist knowledge for an identified sales opportunity. Engage with customers in cooperation with BC/AM to define and develop a service maintenance contract recommendation. Owns this process through close. In support of the business, interact with internal resources to ensure the voice of the customer is communicated internally. Proactively identify opportunities for new services contracts with non-contracted customers. Works closely with the Services organization to identify and define the optimum service maintenance offer and delivery model. Drives contract renewals process in conjunction with AM and FSL.

Sales Process: Serves as the knowledge expert for service maintenance contracts. Once involved, owns sale through to close. Internally serves as a source of expertise on the competitions’ portfolios and their strategies. Acts as the focal point for pursuit plans and proposal strategies, for service maintenance contracts.

Customers: Once engagement has been agreed, engage customers at all levels including executive level decision makers when appropriate. Primary internal customers include sales professionals and services organization.

People Management: Is a team player working with many Sales Professionals and Services organization. Acts as a resource in support of the sale to address customer’s drivers and initiatives in a consultative manner.

Leadership: Provides coaching to other members of the Sales Team as it relates to their technical expertise. Provides coaching to FSL as it relates to commercial acumen.

Results: Accurately forecast and achieve orders, margin and growth in support of Annual Operating Plan in service maintenance contracts. Responsible for 100% renewal of existing contracts and 100% service conversion off all adjustments / extensions on existing customer installations.

Competencies

• Bachelor degree (or equivalent skills)

• 3-5 years relevant work experience

• Proven experience for driving sales initiatives

• Demonstrated ability to communicate concepts/market trends to internal and external customers

• Proven ability to work on multiple projects/programs/opportunities at one time

• Ability to seek out and assess new opportunities

• A strong team player and positive attitude

• Supporting the securing and finalizing of the sale and has a drive for results

• Establishes and builds credibility and relation quickly

• Can clearly articulate value and demonstrate how solutions map to a customer’s needs and drivers

• Compelling presentation and communication skills

• Prioritize and focus efforts on best opportunities (short and long term) based on business needs.

• Balance and persistence in customer follow-up

• See ahead clearly; can anticipate future trends accurately; learn quickly and think independently to adapt as required

• Knowledge of solutions and offerings for the service maintenance market

• A well developed sense of the customers’ business, their drivers, and their organization.

Additional Information

• JOB ID:HRD136096
• Category:Sales
• Location:Hermes Plaza Hermeslaan, 1H,Diegem,VLAAMS BRABANT,1831,Belgium
• Exempt