Teamleader Customer Service - Deurne & Brucargo

☞ Xtra Interim & Select

看过: 215

更新日: 16-11-2025

位置: Antwerp City Antwerp

类别: 咨询/客户服务 IT-软件

行业: Transportation Logistics Storage Wholesale Import Export Truck Transportation

水平: Associate

工作类型: Full-time

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工作内容

Our client Gosselin Group is expanding and looking for a Teamleader Customer Service. You will operate in Deurne as Brucargo.

What They Expect From You

Organisation and daily management of the CS team in Deurne (HQ) and Brucargo

(Brussels)
  • First point of contact with CS, support of the CS team (file coordination)
  • First point of contact for CS escalations (in consultation with Operations / Sales / Pricing)
  • Back-up planning
  • Give recommendations towards the Benelux Manager
More Specific
  • Professional follow up and coordination of files.
  • Proactively seek solutions to problems that may arise during the execution of assignments.
  • Ensure good contacts with clients, complaints, transporters and other external and internal
  • stakeholders.
This Is You
  • Dutch, French and English language spoken (and written)
  • Being able to motivate and manage a team
  • Administrative skills
  • Being able to negotiate
  • Insight into logistics processes and themes
  • Commercial insight into market prices and conditions
  • Team player
  • Affinity in working with numbers and numbers
  • Strong communicator, solution-oriented & dynamic
  • Stress resistant
  • Customer friendly
  • Commercial background, flexible attitude
What Do They Offer
  • Off course they offer a competitive salary with excellent fringe benefits.
  • You will also find yourself working at a very pleasant and fast-growing company with an unprecedented good working atmosphere
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最后期限: 31-12-2025

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