Telesales Teamleader - Acquisition of new Clients

工作内容

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Become our TELESALES TEAMLEADER - ACQUISITION OF NEW CLIENTS Sales – Belgium

WHAT IS EDENRED?

Edenred is a pioneer, a tech leader and the everyday companion for people at work across more than 46 countries. Our 10,000 employees are committed to making the world of work a better place for all, one that is safer, more efficient and more user-friendly. At Edenred, our passion for customers, respect, imagination, simplicity and entrepreneurial spirit are our values. For anyone who needs to vibe in their professional life, we are the best place for you to work and grow.

In 2022, thanks to its global technology assets, Edenred’s results reached new records, driven by 25% revenue growth in 2022

Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, FTSE4Good, DJSI Europe and MSCI Europe.

YOU WILL VIBE WITH US

We are seeking a highly motivated and results-driven Telesales Teamleader to join our team. As the Telesales Manager, you will be responsible for leading and managing a team dedicated to acquiring new clients through effective telesales strategies. Your primary focus will be driving revenue growth by expanding our customer base and increasing sales.

He/she will be in charge of:

Team Leadership and Performance Management:

• Provide leadership, guidance, and motivation to a team of Telesales representatives.
• Set clear performance targets, monitor individual and team progress, and provide constructive feedback to drive continuous improvement.
• Develop and implement training programs to enhance the team’s skills and product knowledge.

New Client Acquisition Strategy:

• Develop and execute an effective Telesales strategy to acquire new clients.
• Identify and evaluate potential target markets and industries.
• Collaborate with the marketing team to develop campaigns, promotions, and scripts to generate leads and convert prospects into clients.
• Monitor market trends and competitor activities to identify opportunities and adjust the strategy accordingly.

Sales Performance Analysis and Reporting:

• Analyze sales data, key performance indicators (KPIs), and conversion rates to evaluate the team’s performance and identify areas for improvement.
• Prepare regular reports and presentations for senior management to provide insights into sales performance, pipeline development, and revenue projections.
• Client Relationship Management:
• Build and maintain strong relationships with key clients, understanding their needs and providing exceptional customer service.
• Collaborate with the customer retention team to ensure a smooth transition of clients from acquisition to customer success.
• Continuous Improvement:
• Stay updated with industry trends, market dynamics, and best practices in telesales and customer acquisition.
• Proactively identify opportunities for process improvement and propose innovative solutions to enhance efficiency and effectiveness.

WE WILL VIBE WITH YOU

• Bachelor’s degree in business, marketing, or a related field (preferred).
• Proven experience in Telesales management, preferably in a B2B environment. - Demonstrated success in leading and managing a team of Telesales representatives.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication, negotiation, and interpersonal skills.
• Goal-oriented mindset with a track record of meeting or exceeding sales targets.
• Proficiency in using CRM software and other relevant sales tools.
• Ability to thrive in a fast-paced, target-driven environment.
• Languages required:
• highly proficient in Dutch and/or French with at least good understanding of Dutch or French + a solid foundation in English

EXPECTED START DATE

ASAP

OTHER DETAILS

• Location: Auderghem
• Specific working conditions: homeworking policy permits 2 days per week teleworking
• Joining our team as the Telesales Teamleader offers an exciting opportunity to make a significant impact on our company’s growth.

If you have a passion for sales, leadership, and driving results, we would love to hear from you.