Travel Consultant Verviers

As a Travel Consultant you think from the customer’s perspective. Giving suitable advice goes way beyond just booking a trip. Whether it concerns an air holiday, snow break, city break or cruise, you are the main source of inspiration for your customer who wants to go on holiday.

Afterwards you inquire how they feel about the trip and even help identify possible destinations for their next holiday. This way we want to give our customers the ultimate holiday experience!

How you will make an impact

There are many ways for you to get involved:

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  You welcome the customer and listen to their expectations and are able to perfectly identifty their interests and holiday wishes.
• You draw up a suitable holiday plan so as to meet their expactations, taking into account their budget and informing them about ongoing TUI promotions.
• You tell the customer about the accommodation possibilities, destination, travel documents, insurance policies, car rental, airport transfer and other travel-related products and services.
• You cooperate closely with the TUI Customer Service Center to answer any calls and e-mails from our customers. Regardless of the channel through which the customer booked their trip, they can always count on a TUI employee for professional assistance.

What you will bring

There is more than one way to the perfect fit – here are some of the ideal things:

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  A degree in Tourism and/or a first working experience within the Tourism industry is required so you can be further trained and developed into a real holiday expert.
• Thanks to your dynamic, customer-oriented and commercial attitude, you help providing optimal services and achieving our business objectives.
• Great communication skills: you are able to help all customers, whether they speak Dutch, English or French. You have an excellent command of at least one of our national languages. Of course we expect you to be bilingual if you work in a bilingual region.
• You are accurate and work carefully to guarantee flawless administration.
• You are a team player: a sense of solidarity and a pleasant atmosphere among colleagues ensure a nice working experience within the TUI organisation.
• Depending on the opening hours of the office, you work with a varying work schedule and work in the evening and/or on Saturdays. Within this scope, you are willing to be flexible.
• The TUI DNA ‘Trusted-Unique-Inspiring’ is in your blood!

ABOUT OUR OFFER

• 
  Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
• Competitive salary & opportunity to earn annual bonus
• Excellent rates with foreign exchange and discounts with retailers
• Private medical Insurance, single cover with option to add dependants
• Discovery day – time to spend working at a local charity or community
• Pension scheme and life assurance

At TUI, we know people are as diverse as the destinations we send our customers to. We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit our Smile page Click here