Backoffice Coordinator

☞ JAM Hotels

View: 100

Update day: 18-11-2025

Location: Ghent East Flanders

Category: Other

Industry: Hospitality

Position: Entry level

Job type: Full-time

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Job content

“Wow!” If this is what you want to hear from guests, then you’re a perfect fit for our team! Jam Gent is preparing for its grand opening and to go off scipt! That is why we are looking to assemble a new team. We aim for the perfect first impression and a welcoming, fantastic stay for all guests.

The property and Jam embody a unique, energetic, and creative experience. In a responsible and forward-thinking way, we welcome everyone with enthusiasm. We assist guests both over the phone and in person, ensuring they have a unique, Jam-inspired experience that they will cherish for a long time. Thanks to your presence and enthusiasm, you make every interaction with guests, staff, clients, and suppliers a success.

Profile

  • Customer focus is key—you excel at making sure guests always leave with a smile.
  • You’ll be working in an international and social environment, and you get along well with both guests and colleagues.
  • You can express yourself fluently in both Dutch and English; knowledge of French is a plus.
  • You are flexible, detail-oriented, a hard worker, and highly value hospitality.
  • You have good knowledge of MS Office, especially Outlook. Other programs will be learned on the job.
  • Being flexible with hours and weekend shifts is expected in this hotel.
  • You already have your first experience working in a hotel and are looking for your next challenge.
  • Responsibilities
  • As a Backoffice Coordinator, you will oversee the reception, assisting in scheduling with colleagues and stepping in when needed.
  • You will also support and manage B2B and group reservations for the hotel. Business agreements and group bookings will be developed together with the General Manager.
  • Your role involves several administrative tasks, which you will manage efficiently.
  • You ensure smooth collaboration with external partners, including overseeing our external cleaning service and working closely with suppliers.

Schedule

You’ll work within a 38-hour system with a mostly fixed schedule, so you’ll know your shifts in advance. The expected start date isearlyAugust.

Offer

  • A fair salary in line with your experience, supplemented with meal vouchers.
  • A modern uniform that’s comfortable for everyone.
  • Eco vouchers to support sustainability..
  • Support for ecological mobility solutions.
  • Love to travel? You’ll get free overnight stays per year within the group!
  • For each year of service, you earn an extra vacation day (up to five).
  • We are launching this unique project and will grow it into a lasting success.

To apply mail your CV and motivation to RobinDedeurwaerder:

Robin@jamhotels.eu

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Deadline: 02-01-2026

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