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Commercial Assistant
View: 130
Update day: 16-11-2025
Location: Aalst East Flanders
Category: Sales
Industry: Manufacturing
Position: Entry level
Job type: Contract
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Job content
Ontex is a leading international producer of personal hygiene solutions for babies, women and adults. We distribute in more than 110 countries through leading retailer private labels, as well as under our own brands. The group employs over 10,000 employees, spread around the world. Ontex is listed on Euronext Brussels.Our people are our most valuable asset. To support and reinforce our Commercial team we are looking for a Commercial Assistant.Mission and Key TasksAs our Commercial Assistant you will enable the sales of products and services by efficiently managing all product information, administrative processes & tools and providing accurate and timely information to the commercial team members and customers.Main Responsibilities- Ensure customers records are up to date in our SAP and CRM system
- Organize the launch of new products together with customers; manage relevant/required data in the customers’ systems
- Manage the product life cycle; prepare sales forecasts and inventory monitoring and enable accurate sales reporting (BI)
- Ensure accurate processing of all commercial administrative processes
- Communicate effectively internally with people from different departments/functions (Product Mgmt, Customer Service (Orders, Delivery, Invoicing), Planning, Quality, Plants…) and report to the KAM/Sales Manager
- Develop an effective relationship with customers (complete tender documents, inform about product changes and availability, follow up on promotions, update prices, etc.)
- Manage customer complaints and collaborate with the product managers and the quality managers of the production plants to ensure effective complaint handling
- Ensure the update and follow-up of contractual documents and customer statistics
- Bachelor degree preferably in sales and marketing
- Preferably a first experience in a similar position, highly motivated starters are also welcome to apply
- Strong knowledge of IT tools (MS Office tools, Excel in particular)
- Autonomous, with a strong customer-oriented mindset
- A real problem solver
- Accurate and highly organized
- Process oriented with good analytical skills
- Team player
- Fluent in Dutch, English and German
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Deadline: 31-12-2025
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