Job content
The Human Resources department will serve a diverse population around 2800 employees (10 countries in Europe, Asia, US and Morocco) and 10 professional families and expertise. Group Operations Transformation has been set up in 2017 and will continue its in-depth transformation in the coming years
In this context, the HR Business Partnering Team is accountable to:
- Act as the strategic partner and change agent to enable the achievement of business objectives, delivery of an excellent employee experience and the cultural transformation of the business
- Build a long term and trustful relationship with the business leaders, act as a “personal counselor”, providing feedback on the leadership skills and ability of those leaders
- As part of HR, implement HR Policies and processes in the business units, ensuring a fair and consistent employee experience; with the support of the Digital Services (and specifically the HR Advisory team) and the Center of Expertise (L&D, Talent & Recruitment, C&B, Workforce Evolution & Analytics and Social Relations & Legal HR)
POSITION MISSION & MAIN ACTIVITIES
Mission
As a strategic change agent for the organization transformation at country level, provide people insights and solutions to solve business challenges, support business growth and priorities, and work in partnership with the business to execute the strategic workforce plan.
Main Activities
- Act as a strategic change agent to Group Operations Divisions at country level
- Ensure timely, regular and consistent feedbacks to Group Operations Senior Business Partners on country Business priorities, needs, and expectations, and inform on local regulatory and legal policies
- Ensure consistent implementation of Group Operations Transformation initiatives such as new standards and policies and/or Change Management Programs
- Ensure knowledge on Group Operations HR strategy by all country stakeholders (Executives, Managers, Employees, entities)
- Counsel management and employees in relation to such group and/or individual issues that may arise including the analysis of employee opinion surveys.
- Be guardant of a good dialogue with managers, collaborators and other AXA entities, and ensure a good level of employee engagement in your country.
- Communicate on, manage and support HR policies and practices applicable to Group COO Business Unit.
- Contribute through country insights to the continuous improvement of Group COO HR process
- Oversee on the ground HR day to day service is in place.
- Advise on activitiessuch as OTR, Development, HR Strategic Projects and organization design as required.
- Drive social dialogue in countries when expected
- As part of the Corporate Responsibility Strategy, enhance Diversity & Inclusion; develop the employee value proposition to be an employer of choice.
- Improve expertise and knowledge of best HR practices while carrying out market watch.
Your Profile
Good HR background with proven experience on general HR practices and processes including Compensation, Resourcing, Training and Development and Employment Law. Experienced in transversal project management.
Skills & Competencies
Technical skills:
- Deep knowledge on HR processes, HR operations HR and HR Tools.
- Knowledge on the organization’s legal and social environment.
- Strong analytical skills.
Transversal skills:
- Facilitation, negotiation and influencing skills to achieve results in a matrix management environment
- Ability to seek and analyze information and to problem solve.
- Know how to work in a matrix environment & with senior executives.
- Strong multi-cultural understanding and application.
- Strong organizational skills.
- Build collaborative relationships with both internal customers and program /project stakeholders.
- Ability to drive global results while remaining sensitive to local environments and cultural issues.
- Demonstrate a sense of urgency and redirects efforts if necessary to maintain sound time-management of programs and projects.
- Ability to make quick decisions and operate autonomously within a complex environment.
- Good communication skills
- Demonstrates effective program management through the AXA Values.
- English fluent.
- Team ethic.
About AXA
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.
About the Entity
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.
- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities
What We Offer
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.
Deadline: 10-01-2026
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