CRM Architect Service

☞ DPS Group Global

View: 175

Update day: 26-11-2025

Location: Puurs Antwerp

Category: High Technology

Industry: Electrical Electronic Manufacturing

Position: Associate

Job type: Full-time

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Job content

As “CRM Architect” you interact with both internal and external stakeholders in view of the following tasks:

· You bring expertise to discussions related to the development of the CRM design and the framework (rules, explanatory documents, procedures,…) in close collaboration with the Adequacy Team and departments such as Customer Relations, Public and Regulatory Affairs, Legal, Business Analysts.

· You are responsible for the follow-up, development and improvement of one or more design aspects (pre-qualification, auction, settlement and monitoring processes, contract management, pre-procurement control, transparency and reporting, availability monitoring, secondary market...) and./or deliverables (functioning rules, procedures, reportings,…) To do so, you develop the necessary expertise and take the necessary initiatives in collaboration with the MD’s Adequacy Team. You also develop concrete design solutions, run the necessary (quantitative or qualitative) analyses to support your ideas,…

· You make the link with the implementation and operational teams to support their work from your design perspective and to gather useful feedback in view of improving the design and/or the rules.

· You make the link with colleagues responsible for other aspects of the overall market functioning (balancing, market coupling,…) to make sure the adequacy mechanisms such as the CRM remain compatible.

· You participate in external discussions about the design elements of the CRM (e.g. Task Force, bilateral meetings, CREG, FPS,...) and contribute to the development of the necessary material for such exchanges.

Additional requirements:

· You have a master degree with an economic (preferred) or technical orientation

· You understand how the energy market works

· You speak both national languages and English

· You have excellent analytical skills and are able to think conceptually;

· You have experience in leading projects or coordinating autonomously deliverables involving many (internal) stakeholders

· You have excellent writing skills (incl. the establishment of (formal) market rules and/or procedures)

· You have excellent presentation skills and are able to communicate clearly;

· You enjoy working in a team and are result-oriented;

· You have a minimum of 3 years’ experience

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Deadline: 10-01-2026

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