Air Freight Operations Associate
Aussicht: 120
Update Tag: 16-11-2025
Ort: Willebroek Antwerp
Kategorie: Geschäftsführung
Jobinhalt
No matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We commit to providing possible best development and career growth to all our employees through digitalized learning ways in order to keep them up with development of technological changing.
In Maersk we are on a vision to become The Global Integrator of container logistics - connecting and simplifying our customers’ supply chain. You will join a truly ground-breaking journey striving to continuing to strengthen the focus to become a truly customer-centric company, serving our customers’ individual needs.
The purpose of the role is to drive Air growth and profitability in the Site by translating global strategy and initiatives into Site Product, Carrier and Performance plans and ensure this is being executed.
Air Freight Operations Associate will be responsible for delivering a superior Customer experience to Maersk customers and the execution of all operations tasks on time and on plan to support our Customers success within the Air product.
We offer
- International experience working for the world´s leader, in a dynamic, global industry.
- Work with colleagues and clients across the world.
- Excellent training development opportunities and global career prospects.
- Enhance your communication, problem solving and relation building skills.
- Competitive salary and excellent bonus package.
Key responsibilities
- The AIR Operations Associate is responsible for planning and executing operational activities related to Air Operations and will involve all the file management and operations activities.
- The incumbent must act as the owner of the job file and will also be responsible for creating and updating of shipping
- Documents, milestones and customer invoices in the system. This role will need close coordination with customers, customer care team, pricing team and all other relevant stakeholders to ensure that best in class service is given to our customers.
Strategy/Product Management
- Identify and share market trends, opportunities and customer needs
- Support the execution of global initiatives and strategy within the Country, the Area & the Global Network
Carrier and Customer Relationship Management / Procurement
- Support the Area function in maintaining carrier relations
- Actively support & build strong relationships with customers
- Own customer experience
We are looking for
- Proven experience with Airfreight products within Logistics industry
- Analytical skills
- Excellent communication skills
- Ability to communicate in a confident manner
- Drive for results
- High drive to solve issues
- Well organized when working under pressure
- Works together with others in the business unit to achieve results
- Consistent communication levels internally and externally (“sundown principle”)
- Cross cultural awareness
- Fluency in Dutch/Flemish and in English, French is an advantage
Frist: 31-12-2025
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