BENE PROCESS OWNER CEMENT & AGGREGATES

As a Process Owner, you will have the opportunity and responsibility, within the business, to promote efficiency by maximizing alignment, simplification, and standardization of core support processes (e.g. Sales).

You work as part of a BENE network by collaborating with the other Process Owners and with local IT.

An overview of your tasks and responsibilities

Domain Processes improvement & harmonization

• Be the first point of contact for the key-users as well as the Local IT department;
• Ensure that change requests and demands are filtered via agreed paths e.g. users>key user>process owner>local IT>Group IT;
• Collect requirements from Business (management & key users) ; challenge them and put them in perspective of more global context;
• Propose improvements (simplification or streamlining) based on analysis of performance/ KPI’s;
• Coordinate with the key users of the domain and local IT to ensure testing during system releases;

Improvements, projects, planning and management

• Frequently review processes in light of changing requirements and available technologies and identify priorities for improvement;
• Act as project manager to implement the selected process improvements including digitalization initiatives;
• Report on project progress;
• Ensure follow up on actual results post implementation and support to organization;

Process monitoring

• Monitor all important processes to make sure quick and adequate actions can be taken in case necessary, and to ensure compliance;

Training of the Business Users (Key or End Users)

• Plan and conduct training sessions for the business users regarding the processes of domain and associated tools and in the framework of the improvement projects mentioned above;

Documentation of the Processes of the domain

• Support the department(s) in the redaction and storage of the documentation (process flows, procedures, work instructions, manuals etc);
• Be accountable for the existence of the documentation, together with the Key users and the continuous maintenance of the documentation.

Exchange best practices

We are looking for the following profile:

• You hold an HBO or Master degree;
• You have strong experience in Process design and Improvement as well in Project Management;
• You have a strong Process Knowledge in SAP processes and underlying business processes;
• You have a very good knowledge of English (spoken and written) plus French or Dutch;
• Methods and documentation are part of your DNA. You are analytical, structured, rigorous and results-oriented;
• You are proactive and dynamic with strong communication skills (oral and written);
• You are able to navigate in complex environment (across Business lines in BeNe, reporting to top management and close to the users).

We offer you:

• The chance to work in an international company with a corporate culture based on an informal and collegial atmosphere;
• The opportunity to grow and to develop yourself professionally and personally within our Group;
• An attractive salary completed by fringe benefits.

HeidelbergCementis one of the world’s largest integrated manufacturers of building materials and solutions, with leading market positions in aggregates, cement, and ready-mixed concrete. Around 53,000 employees at more than 3,000 locations in over 50 countries deliver long-term financial performance through operational excellence and openness for change. At the center of actions lies the responsibility for the environment. As forerunner on the path to carbon neutrality, HeidelbergCement crafts material solutions for the future.

Have we sparked your interest?

Send us your CV and short motivation by clicking on "APPLY FOR THIS JOB" hereunder!