Channel and Commercial Excellence Manager - NAM & EMEA

We are looking for:

• Manage Novecare’s channel and segmentation strategy
• Coordinate and grow distribution business across markets
• Grow the Inside Sales role and strive for pricing and AR excellence
• Drive transversal change projects in collaboration with the Business Units, Functions and the Transformation Center

We count on you for:

• Manage account creation and segmentation in the regions.
• Drive operational and commercial excellence at the distributors: service level adherence, product allocation, contracting strategy, cross market reviews and alignment, drive the action plans forward.
• Support the markets in growing distribution revenue and profitability: development and execution of commercial distribution plans, addressing cross-market and cross-functional roadblocks to growth, distributor relation management.
• Drive for commercial excellence in the Inside Sales role (4 FTE’s): order chasing, service level adherence, pricing power, accounts receivable, etc.
• Further grow the Inside Sales role: unlock opportunities with existing products at existing accounts thanks to improved customer intimacy + take on larger accounts that fit the Inside Sales business model to support the Markets.
• Coach and develop our Inside Sales reps.
• Deployment of change projects + transfer from project into continuous improvement mode: account creation and segmentation, service level adherence, distributor forecast accuracy, channel management, opportunity management, digital tools (SalesForce, ClickSense, distributor portals, product finder,...).
• Be the regional reference for our commercial processes.

You will bring:

• Minimum 5 years of experience in sales, in the Chemical industry
• Experience in distribution and account management preferred
• Team player, analytical, rigorous, culturally sensitive, able to get things done and deliver impact through influence
• Excellent communication skills, both verbal and written.
• Customer centric
• Proficiency in Google Suite and CRM software such as Salesforce.com
• Results oriented, ability to achieve targets
• Fluent in English. French is a plus.

You will get:

• Competitive salary and benefits
• Training platform for all employees
• Free language courses (24 languages available)
• Free well-being sessions (physical and psychological)

Additional information:

• Global Business Unit (GBU) = Novecare
• Region = EMEA and NAM, with global project initiatives
• End-Markets = Coatings, Home & Personal Care, Agro, Amines, Industrial Process Solutions.
• Possible office locations: Paris, Lyon, Princeton.
• Travel level ~ 25%.

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