Customer Relationship Manager DBA

Does guiding people from their first interest, up until registration for and duringour Doctorate in Business Administration (DBA)programme sound like music to your ears?Are you driven by sales processes and familiar with the world of academics? Would you like to spread the word about ourDBA programmeand do you have a passion for facilitating and engaging with people? Let’s talk!

Vlerick Business School is a triple-accredited, international business school at the heart of Europe – ranked number one in the Benelux for executive education and 19 in Europe. We strive to make a difference, offering high quality, interactive and impactful learning journeys and in doing so, helping form positive change-makers with a vision that is rooted in a dream.

Vlerick is a school, but it is run as a company, aligned with the high standards we foster in our different programmes. We are looking for an enthusiastic and driven CRM to promote and sell our DBA programme and to help guide our participants throughout their journey!

The job

• Be responsible for the salesof our DBA programme. Attract potential participants and guide them through their decision-making process up until their registration and enrollment in the programme.
• Organize information sessions and webinars to generate new leads and attend other Vlerick (sales) events.
• Take care of the administration and reporting.
• Check the eligibility of potential candidates in collaboration with the international office at different universities and follow-up on admission files.
• Coordinate during course weeks and other activities and follow-up on our DBA participants during their journey. Reach out regarding their assignments, electives etc.
• Build and facilitate the DBA community.
• Plan and implement marketing actions with the support of our marketing team.
• Help develop content for and maintain our different communication channels (website, blog, social media, brochures, adds, etc.).
• Take responsibility for specific communication actions highlighting Vlerick research activities internally and externally.

You

• Have obtained a master’s degree and have a minimum of ca. 3 years of relevant work experience.
• Have an affinity with and an authentic interest in the world of academics.
• Possess networking and sales skills. You can connect with different stakeholders and are ready to be a credible advisor for (potential) candidates.
• Have an excellent written & verbal knowledge of English. Knowledge of Dutch is a plus.
• Like connecting with different stakeholders and building bridges.
• Have an authentic commercial flair and are result-driven.
• Have a proactive and entrepreneurial attitude and are a star at communication.
• Will be located on our campus in Ghent or Brussels.

#ProudtobeVlerick

• Autonomy and responsibility in a challenging work environment.
• A dynamic, open, and international company culture.
• Opportunities for professional and personal growth.
• Synergy between research and business practice and the chance to build your network.
• A team of enthusiastic, driven colleagues, passionate about learning.
• Flexibility: 30+ holiday days, working from home, flexible benefits based on your individual needs, etc.
• The change to have a real impact and to inspire people to live, learn and leap.

At Vlerick, openness to the world is part of our DNA. We are continuously working towards being a truly diverse, equitable and inclusive place to work and learn at. So, no matter who you are, where you come from, or what your dreams are, we are looking forward to receiving your application.

Take the leap and join us

If you think you meet these criteria, please apply with your resume and motivation letter on our website. We look forward to hearing from you! Happy to give you more information on the job content: eva.cools@vlerick.com.