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Customer Service Representative m/v/x
Aussicht: 160
Update Tag: 16-11-2025
Ort: Hoogstraten Antwerp
Kategorie: Marketing / PR
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Jobinhalt
Manage the complete order process for your dedicated customers. This starts with order entry, follow up the production process, resulting in on time deliveries
Maintaining & screening forecast of purchases in order to predict future shipments and to ensure stock levels for your customers.
Handling of commercial and logistics complaints: incomplete deliveries, broken products, … Respond to any issues in a commercial way offering a solution that satisfies all parties.
Manage the introduction process of new products with customers. This includes creating new article numbers, follow up on artworks & colour matches, work on a phase out & phase, implement new items smoothly without left overs or stock shortages.
Bachelor degree in Economics, Marketing, Communications or any related discipline
Work Experience:
Minimum of 2 years commercial experience in an international B-to B market environment
Knowledge and operating experience of transport/logistics is preferred
Knowledge of and worked with INCO terms is preferred
General knowledge of Customs procedures is preferred
Technical Skills: (Certification, Licenses and Registration)
Microsoft Office
ERP software in general
Language / Communication Skills:
Excellent language skills, fluent orally and in writing English (company language), Dutch, German or Spanish are a surplus
uw loon wordt afgestemd op basis van uw kennis en ervaring.
Maintaining & screening forecast of purchases in order to predict future shipments and to ensure stock levels for your customers.
Handling of commercial and logistics complaints: incomplete deliveries, broken products, … Respond to any issues in a commercial way offering a solution that satisfies all parties.
Manage the introduction process of new products with customers. This includes creating new article numbers, follow up on artworks & colour matches, work on a phase out & phase, implement new items smoothly without left overs or stock shortages.
Profiel
Education:Bachelor degree in Economics, Marketing, Communications or any related discipline
Work Experience:
Minimum of 2 years commercial experience in an international B-to B market environment
Knowledge and operating experience of transport/logistics is preferred
Knowledge of and worked with INCO terms is preferred
General knowledge of Customs procedures is preferred
Technical Skills: (Certification, Licenses and Registration)
Microsoft Office
ERP software in general
Language / Communication Skills:
Excellent language skills, fluent orally and in writing English (company language), Dutch, German or Spanish are a surplus
Aanbod
Onze klant biedt u een vast contract na een geslaagde uitzendperiode.uw loon wordt afgestemd op basis van uw kennis en ervaring.
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Frist: 31-12-2025
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