Data Operations Analyst

Jobinhalt

Your Story

Can’t wait to make an impact on the world?You’re not alone. Join us in driving progress in the working world and beyond.

Your journey with us

You will be responsible for optimizing our processes with a high focus on data analysing and process improvement with respect to our Business Travel program and the Event Operations department. You will be working in close collaboration with internal and external stakeholders. By means of a continuous innovative mind-set, you will enhance the value and impact of both departments.

With a passion for data analytics, you will:

• Contribute to a wide range of data analytical activities
• Analyse Deloitte Belgium’s travel expense and billing results, and report data insights according to pre-defined objectives
• Support data integrations to achieve Deloitte’s sustainability ambitions
• Report performance on jointly agreed SLA’s with our partners through data analysis and contribute in the continuous improvement efforts
• Participate and make an impact in the Deloitte Global travel sourcing programs
• Overall plan and prioritize your activities independently, according to the requirements set
  
  

From a user support perspective, you will:

• Ensure proper technical operating support for our travel partner (optimal end-to-end content in the online booking tool, correct pricing, etc.)
• Monitor the offline agency support team together with the respective travel partners and make suggestions for improvement
• Administer day to day questions of the Deloitte Belgium travellers and act as the first escalation point with the travel suppliers
• Coordinate group bookings with Deloitte’s organizers
  
  

Let’s Talk About You

• You obtained a Bachelor/Master Degree with a first relevant experience
• You have an excellent knowledge of English and Dutch or French
• You master the following competencies:
• Strong analytical skills combined with a problem-solving mind-set
• Data-driven and critical thinking
• Reliable, flexible and detail oriented
• Able to build good relationships with internal and external stakeholders
• Professional and adaptive communication style to build on your credibility within the organization
• Effective time management

• Good presentation skills
• Experience in International business travel is an advantage
• You have excellent Excel knowledge and sound knowledge of MS Office applications and you are preferably acquainted with database management tools (SAP) and data visualization/reporting tools (Qlik Sense)
  
  
Our Story

Our Deloitte Services & Investments (DSI) organization is a service provider to all business units, enabling them to achieve their ambitions. Our expertise covers IT Services, Finance, Human Resources, Facilities & Procurement, Legal services, Marketing & Communications, Clients & Markets, as well as Risk services.

Who is Deloitte? World-leading professional services firm, we offer value added services in audit & assurance, risk advisory, accounting, tax & legal, consulting and financial advisory.

+5000 dedicated professionals, active in +10 offices throughout the country, take great pride in supporting our clients with multidisciplinary expertise, industry knowledge, and innovative solutions. We offer services to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities.

Why Deloitte?

Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.

Never stop growing!Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.

We practice what we preach!As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values.

Life looks different for each of us, so we created a varied benefits package that you can tap into:


• My Benefits My Choice, a flexible rewards plan tailored to your lifestyle and priorities
• Sustainable transport options offered by Mobility@Deloitte
• Flexible work arrangements for all and initiatives supported by Mobility@Deloitte
• Wellbeing tips and activities powered by Mobility@Deloitte
• Topped off with other health benefits and insurance opportunities
  
  
Empowering our employees withflexible work arrangements remains essential in today’s reality:


• Hybrid workplace: combination of home office and on-site (+10 offices in Belgium or client’s premises).
• Part-time employment: all our jobs are open to part-time work under a 90% or 80% regime.
  
  
Join us to make an impact together! Apply now!