E-Commerce Content & Community Manager

☞ Ontex

Aussicht: 140

Update Tag: 16-11-2025

Ort: Aalst East Flanders

Kategorie: Marketing / PR Der Umsatz

Industrie: Manufacturing

Position: Associate

Jobtyp: Full-time

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Jobinhalt

Ontex is a leading international producer of personal hygiene solutions for babies, women and adults. We distribute in more than 110 countries through leading retailer private labels, as well as under our own brands. The group employs over 10,000 employees, spread around the world. Ontex is listed on Euronext Brussels.

Our people are our most valuable asset. To support and reinforce our Support team we are looking for a E-Commerce Content & Community Manager.

Main Responsibilities

The role of Content & Community Expert consist of, under the supervision of the Digital Manager Digital & Direct-to-consumer:
  • Study of the healthcare & Retail businesses across different countries and the Digital Strategy house and then analyze which content type resonates the best across different cultures, target personas, etc.
  • Work with an expert team to come up with different content themes that are in alignment with the keyword research, promotions and growth sprints
  • Lead the content planning calendar for communication channels across all European countries content-wise
  • Work on the creation of rich content of newsletters, blogs articles, Youtube videos, social media posts, display graphics, offline marketing support (e.g. vouchers, etc.)
  • Moderate all user generated content (reviews, questions, complaints, etc.) on social media and act as a curator and community manager
  • Take a full lead on email marketing campaigns (sendinblue) and use it effectively to gain email subscriber base and incorporate automated marketing campaigns
  • Brief & create well researched articles with external agencies to ensure that our websites are ranked high on organic rankings (SEO)
  • Manage the Influencer marketing collaborations and align with key influencers on dispersing the relevant content
  • Set up clear KPI’s on Impressions, CTR, engagement ratio, conversion goals in alignment with the manager
  • Monitor and improve SEO across the Healthcare online projects
  • Work with wordpress to input new articles, add headline & meta description and input necessary internal & external links.
  • Maintain a clear control on the allocated budget for the content generation
  • Constantly look out for new and innovative communication channels
Job Requirements
  • Degree in Management or Digital marketing, or any other equivalent field
  • Preferably 3 years of work experience in an international environment
  • Strong understanding of brand house and adherence to the brand guidelines
  • Fascinated by digital evolution and technology as well as social media
  • Technical skills on setting up of organic content on Facebook, Instagram and other content distribution platforms
  • Always eager to try new things and experiment with the sole objective of generating quality traffic to the platform
  • Basic knowledge of Adobe Illustrator is a must. Experience with Photoshop, Indesign and Wordpress are a plus
  • Creative & solution oriented mindset
  • Strong decision making skills and able to work independently
  • Analytical and data driven
  • Strong communication skills
  • Able to work in an international team with diverse backgrounds
  • Excellent knowledge of English, other languages are a plus
  • Willingness to travel
Interested in a job at Ontex, but want additional information? Contact our HR manager (aeke.van.den.broeke@ontexglobal.com).
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Frist: 31-12-2025

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