Lead Security Monitoring and Response Analyst

Jobinhalt

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Lead Security Monitoring and Response Analyst

Reports to the Technology Recovery Director as a member of Mastercard Group’s Enterprise Resilience function providing focused governance and technology recovery (IT DR) project management support for Mastercard’s international customer-facing technology platforms. Primarily responsible for technology recovery preparedness and its global representation to regulators, customers and other interested external stakeholders. This is a “hands on” technical SME and external liaison role.

Role

• Ensure technology recovery regulatory compliance for all in-scope jurisdictions in which Mastercard operates
• Responding to regulator and customer/bid requests and audits
• Generic technology recovery subject matter expert supporting the Technology Recovery Team during technology crises and managing a varied program technology recovery exercises required by Mastercard and its strategic partners
• Technology recovery exercise and documentation coordination for Mastercard and its strategic partners
• System impact analysis and resilience risk assessment coordination, detailed QA and support for the business
• Third party risk assessments
• Design and delivery of stakeholder training and senior management/customer presentations
• Enhancement, automation and delivery of senior management and regulatory metrics reporting
• Further standardize and document technology processes across Mastercard to further enhance consistent, efficient and repeatable processes
• Build key business relationships and become a trusted partner to further embed a resilience-focused culture
• Management and advocacy for the ongoing Mastercard Enterprise Resilience integration program
• Subject matter expertise contributor to Mastercard Enterprise Resilience function
• Manage ad hoc Mastercard Enterprise Resilience strategic projects including definition of the requirements, coordination of support teams, and status reporting
  
  

Experience & Qualifications

• Bachelor’s degree preferably related to Information Technology, Computer Science, Engineering or equivalent combination of experience and formal education.
• Minimum of four years’ experience in a similar role required
• CBCI (Business Continuity Institute) or CBCP (DRI) accreditation or similar required at minimum; more advanced accreditation advantageous
• Failover-focused knowledge in the following environment is advantageous: Oracle Database & Data Guard, Linux, Networks
• Demonstrable experience of working within regulated environments required; direct regulator liaison experience advantageous
• Strong technology recovery exercise and reporting coordination experience required; technology background advantageous
• Strong experience in designing, facilitating and reporting on complex, scenario-based technology recovery exercises required; experience of managing real technology crises advantageous
• Demonstrable experience in responding to customer audits and managing resilience third party risk process required
• Strong experience in system impact analysis, resilience risk assessment and technology recovery plan design and population required
• Strong experience of delivering staff training and management/customer presentations required
• Project and/or risk management experience or accreditation highly advantageous
• Information/cyber security experience or accreditation advantageous
• Financial services experience advantageous
• Fusion Business Continuity software experience advantageous
• Experience in the design and delivery of management information metrics advantageous
  
  

Personal Qualities

• Calm under pressure
• Ability to drive consistent and repeatable results with limited supervision
• Understands when to escalate
• Excellent oral and written communication and presentation skills
• Ability to communicate technical information to a non-technical audience
• Strong analytical background with the ability to identify deficiencies in recovery strategies, plans and internal processes
• Ability to manage large complex projects and multiple assignments, which may require prioritization of assignments with ability to multi-task with sense of urgency
• Develops relationships with people at all levels and in various functions and specialties of organizations, both in external environments and internally
• Be personable yet able to challenge/question constructively when necessary
• High attention to detail
• Commercially focused
• Copes well in a dynamic, complex environment
• Willingness to undertake occasional international short-term travel and occasional out-of-hours work required
• Participation in on-call Rota required
  
  

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.