Platform Operations Engineer

Aussicht: 155

Update Tag: 26-11-2025

Ort: Brussels Brussels Capital

Kategorie: Der Umsatz

Industrie:

Jobtyp: Vaste Jobs

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Jobinhalt

Are you looking for a new challenge and an opportunity to further advance your skills and career in a great working environment?

We are seeking a strong Platform Operations Engineer to work for a client in the payment sector

Your day-to-day (17:00 - 01:00) responsibilities include:
Your 2-3week training session will be held during office hours (08h-17h)

You ensure platform continuity through monitoring, support and optimization
Together with your colleagues and other teams, you ensure the operational continuity of the whole payment platform, following relevant key performance indicators and proposing actions when necessary,
You participate to optimize the processes sustaining the good operation of the platform, constantly tracking the waste (reviewing sub-optimal processes, seeking automation when it makes sense),
You communicate clearly and efficiently towards your stakeholders (Customer Care, Product Management, Sales as well as IT teams and the Management) about all operational requests directed to the team
You handle tickets assigned to the team, and when necessary you escalate and follow-up with development or systems teams; you take part to business hours and possibly after hours support as functional and technical expert (2nd or 3rd level).
You participate to the daily execution and improvement of the Incident, Problem and Change Management processes.
You deal with the challenges of the online payment business

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