Regional Lead, EMEA early in Salesforce Solutions Career Program

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Job Category

Job Details

Job Category

Sales

Job Family

Solution Engineer

Location

Ireland - Dublin

Job Details

As a Graduate Manager your main responsibility will be in managing and driving the learning experience of the program’s participants for Northern Europe (Benelux and Nordics). This entails tackling key responsibilities of mentoring and coaching individuals on the program, aligning with stakeholders, delivering impactful content based on your area of expertise, ensuring the smooth operation and delivery of activities and processes, as well as recruitment of future program cohorts. The ideal person for this role enjoys (and has experience) running virtual teams or programs, or leading others, preferably early-in-career, diverse talent. If you are someone who brings great ideas to the table, has a consistent track record of implementing those ideas, and you gain personal satisfaction from seeing others succeed, then this is a great role for you.

Program Details

The EMEA Early in Salesforce Solutions Career Program was first launched in September 2017 as a graduate program and has since broadened to give opportunity to other talented individuals from a diverse set of backgrounds to embark on a career within the Solutions organisations at Salesforce. The program offers continuous development and growth opportunities centred on comprehensive learning paths, direct involvement in customer engagements, coaching and mentoring programs, and challenging career opportunities, all while being part of an international community.

Responsibilities:

This is a constantly evolving program, which presents opportunities to expand and grow your areas of responsibility and impact, depending on your aspirations. To begin with, the core pillars of the role are:

People Manager (50%)

• Serve as career mentor and coach for each cohort participant, ensuring their continued well-being and development throughout their first 12-18 months at Salesforce.

• Coordinate the progression of the cohort through the phases of the program, ensuring all participants meet key milestones.

• Be an effective role model, mentor and coach to the talented individuals participating in the program.

• Keep the cohort fully engaged building a strong team identity and psychological safety, coming up with creative ways to enhance team spirit and culture.

• Deliver active contributions to and coordinate with the entire Program team, foster team spirit, define best practices, and ensure consistency of experience for all.

• Be a champion for diversity and inclusion.

Business Alignment (30%)

• Drive communication and act as program advocate to the Northern Europe Solutions team, focusing on the business impact of the program.

• Ensure the Program participants are both embedded & supported within their assigned functional teams, by forming a close working relationship with the home team managers and overseeing the progression of each individual.

• Act as Program liaison with regional leadership, ensuring a two-way feedback loop, and collaborate with business line managers in fiscal year headcount planning.

Recruitment (20%)

• Partner with local FutureForce University Recruiting representatives on target roles, ideal profiles, and campus engagement plans.

• Take an active role in developing and implementing our diversity hiring strategy, working closely with external recruitment partners.

• Work with regional leaders to identify and develop other potential talent sources for the program.

• Drive business participation in recruitment activities, and ensure their proper briefing.

• Validate interview teams, interview candidates, and ultimately facilitate the hiring decisions.
  

Experience/Skills Required:

• Passion for coaching, mentoring and developing young talent coupled with great listening skills.

• Being structured as a person and in way of working.

• Calm and consistent for the team.

• Comfortable with a fast-paced, agile working environment, characterized by constant change and ambiguity, yet needing to bring structure around it.

• Ability to create calmness and harmony in moments of panic and stress - acting as a sounding and calming board for the team.

• Strong communication skills, capable of flexing communication style toward both junior and senior stakeholders.

• Passionate about diversity, equality, and raising the profile of early-in-career talent at Salesforce.

Other valued experience:

• Previous experience working with / developing early-in-career professionals.

• Previous experience in developing and implementing a diversity recruitment strategy.

• Previous experience in talent development roles.

• Previous experience as a people manager.

• Previous experience working in a Pre-Sales/Solutions Consulting,/Solutions Engineering role.

Accommodations

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