Senior Customer Service Representative - Luithagen Haven

☞ Katoen Natie

Aussicht: 205

Update Tag: 16-11-2025

Ort: Antwerp City Antwerp

Kategorie: Merchandising / Einkauf / Lieferkette Verwaltung / Büro / Assistent Beratung / Kundenservice

Industrie: Transportation Logistics Storage

Position: Entry level

Jobtyp: Full-time

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Jobinhalt

Position

Senior Customer Service Representative – Luithagen Haven

Location

Antwerp (BE)

Contract type

Permanent

General Description

As a global logistics service provider, Katoen Natie combines engineering, technology and port operations to offer worldwide, tailor-made solutions to the chemical and automotive industries, and to the consumer goods, electronics & retail sector. Katoen Natie has 181 logistic platforms and is active in 30 countries all over Europe, North America, South America and the Far East with a staff of more than 13.000 people.

Our Business Unit offers total solutions for general cargo & commodities, based on integrated logistics and engineering. Katoen Natie has been involved in commodities ever since its foundation in 1854, when it began with storage and handling of raw cotton. Now, Katoen Natie’s business unit General Cargo & Commodities handles a wide range of products at its terminals. To support this fast growing business unit, Katoen Natie is looking for a Customer Service Representative (CSR)for it site Luithagen Haven 9- 2030 Antwerp – Belgium.

Job Description

  • Responsible for one or more clients and deal directly with them by telephone, mail or face to face.
  • Organize complete workflow to meet customer timeframes.
  • Manage administration en maintain customer databases.
  • Process orders, forms, applications and requests.
  • Communicate and coordinate with internal departments & external services.
  • Follow up on customer interactions.
  • A teamleader function is possible in the near future.

Your profile

  • Customer Service experience in logistics, warehousing and/or transport.
  • Preferably a bachelor’s degree.
  • Sense of initiative and hands-on mentality.
  • Attention to detail and accuracy.
  • Good written and verbal communication in Dutch and English

Required Experience

5 years

We offer

  • A challenging job assignment with lots of variety in a fast growing and dynamic company with no-nonsense culture.
  • A job with high responsibility and lots of variety.
  • A competitive salary package.

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Frist: 31-12-2025

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