Solution Architect, Marketing Cloud

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Role:Solution Architect - Marketing Cloud

A Solution Architect (SA) is a strategic position to our customers within the professional services organisation. The Solution Architect is responsible for the translation of a customer’s business and technical requirements into a comprehensive solution. Solution Architects are experienced customer consultants within strong interpersonal skills and broad business, technical, and interactive Marketing industry knowledge. You will join a proven team of Marketing Cloud Architects, that is part of an even larger practice across EMEA and UKI.

Responsibilities

• Lead consultative engagements with customers on the technical and business challenges related to their digital marketing initiatives.

• Complete Solution ownership from requirements gathering to solution delivery working with variety of technical / non technical stakeholders.

• Create, manage and present an actionable business requirements document /blueprint that aligns a customer’s business needs to Salesforce Marketing Cloud & associated products.

• Present high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities.

• Conducts solutions presentations and obtains customer acceptance to solution design. Guides customer through Solution deployment

• Managing multiple client engagements and work with associated team members.

• Actively participate in the community delivering reusable assets, success stories and helping the community grow.

• Support Account Executives and Go To Market teams with sales opportunities by validating solutions & identifying opportunities in existing accounts.

• Travels to client sites for onsite discovery and solutions presentations. Not expected to exceed 25%

Minimum Qualifications

• Demonstrable experience of solution design & technical delivery of Software As A Service platforms / equivalent.

• Experience leading customer facing discovery sessions to conceptualise and design complex business solutions.

• Experience documenting customer problems and software solutions using business requirement document(s), wireframes, diagrams, workflows and mockups.

• Excellent presentation and verbal skills with technical, non-technical, end-user, and executive audiences

• Familiarity with HTML, XML, CSS and JavaScript

• Strong understanding of SOAP APIs, REST APIs and integration architectures.

• Familiarity with Software Development Life Cycle methodologies including requirements, design, implementation, testing and maintenance

• Expert knowledge in Marketing Cloud advanced implementations, with +4 years direct experience in the platform

• Past experience with writing light-weight MS SQL and AMPscript

• For candidates applying to the position in the Netherlands advanced language skills in Dutch and English are mandatory

• For candidates applying to the position in other locations, only English advanced language skills are mandatory

Preferred Qualifications

• Experience working with Salesforce Marketing Cloud

• Understanding of sales process and methodologies preferred

• Experience in the interactive marketing industry preferred but not essential

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