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Jobinhalt

TalenCia is currently looking for End User Support Engineer first line for one of our clients

Location : Brussels

Duration: 6 month ++

Start date : asap.

Job description:
Together with the other colleagues, ensure the Helpdesk is run smoothly: telephone reception, support for local or remote users, hardware and software problems, guidance on the use of computer platforms, development of the ticketing system, GPO, antivirus, DNS, data backups, software deployment, etc.

To be the point of contact vis-à-vis the Staff for all IT issues.

Ensure the daily management of hardware and software: purchase, installation, support, inventory.

Ensure the administrative management of users in different systems: new engagements, departures, telephony, Active Directory, Exchange, Office 365, ... (creation, management of profiles, mailboxes, Office365 accounts, installation and configuration of hardware (laptops or fixed computers, fixed phones).

When justified, help the 2nd support line.

Profile:
Minimum 2-year(s) experience in similar situation.

You speak French and fluent in Dutch

Ability to learn new ideas and concepts and respond flexibly to challenges.

Good communication skills

Oriented End User management

If you are interested, please send your updated resume at cvATtalencia.be.
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Frist: 10-01-2026

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