Trellix Engineer

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO’s member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO’s communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO’s military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO’s mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO’s information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO’s communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise’s: NATO International Civilians (NIC)’s, Military (Mil), and Interim Workforce Consultants (IWC)’s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Duties and Responsibilities

• Perform the technical leader duties to manage end point security services on multiple networks at NATO HQ. These services are based on a wide range of McAfee products (Firewall, DLP, drive encryption, threat preventions, application control…)
• Coordinate and guide a small team of cyber security analysts to execute these tasks
• Planning, implementing and taking the lead in rolling out McAfee product upgrades at least once every two months on windows end user devices (laptops, workstations and VDI) and Windows and Linux servers
• Ensure that the team is appropriately responding to tickets related to end point security
• Work with other IT administrators to troubleshoot problems to identify if the McAfee products are causing the problems.
• Test and implement NATO security policies for endpoint security products.
• Optimize policies of end point security products to improve performance and troubleshoot performance related issues
• Work with stakeholders to ensure that configurations align with industry best practice.
• follow existing approval processes to request required exceptions
• Create appropriate SOPs and documentation

Essential Skills and Experience

• Recent knowledge and experience managing the entire range of Trellix products (Firewall, DLP, drive encryption, threat preventions, application control…) on windows end user devices and windows / linux servers
• Experience managing technical teams to deliver results
• Experience with service delivery in a complex IT environment, following ITIL processes while maintaining high levels of system availability
• Strong communication skills

Working Location

• Brussels, Belgium

Working Policy

• On-Site
  • There is a limited possibility for remote work (i.e. 1 day/week).

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance