Desktop Support Technician

☞ Excis Compliance

View: 105

Update day: 29-11-2025

Location: Wavre Walloon Brabant

Category: IT - Software Consulting / Customer Service High Technology

Industry: Information Technology & Services IT Services IT Consulting IT System Training Support

Position: Entry level

Job type: Full-time

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Job content

Are you a skilled Desktop Support Technician ready to take your career to the next level? Join our dynamic team in Belgium, where you’ll play a pivotal role in providing top-notch hardware and software support while enjoying exciting benefits.

Responsibilities:

  • Deliver first and second-level support to resolve hardware, software, and application issues onsite.
  • Document resolutions and maintain ticket updates in the system.
  • Troubleshoot and resolve:
  • Windows OS (XP, 7, 8.1, 10, and 11).
  • Microsoft Office 2010, Office 365, and Cisco Jabber.
  • Install, upgrade, and maintain IT equipment, including printers, peripherals, and mobile devices (iOS/Android).
  • Conduct network and connectivity troubleshooting using diagnostic tools.
  • Collaborate with third-party vendors to resolve complex AV issues.
  • Perform preventative maintenance and remedial repairs on IT equipment.
  • Thrive in a project-based environment requiring flexibility and teamwork.

Qualifications

  • Education: Bachelor’s Degree in Computer Science or related field (or equivalent experience).
  • Certifications: CompTIA A+, Microsoft Certified Professional (MCP) or higher.

Experience:

  • 12–18 months in desktop support services (DSS).
  • 12–18 months in technical project management or customer engagement.

Technical Expertise:

  • Windows OS, Active Directory, GPOs, and Enterprise Anti-virus solutions.
  • Office 365 and mobile device management.
  • Basic knowledge of IT networks, servers, audio/visual, and telecoms.

Languages:

  • Fluent in English (B2 or higher) and French (C1 minimum).
  • Dutch is a plus but not mandatory.

Additional Requirements

  • Valid driver’s license and clean driving record for eligibility for a corporate car.
  • Full-time onsite availability in Belgium.
  • Must hold a Belgian or EU passport or permanent residency with unrestricted work rights.
  • Flexibility to work off-hours and weekends when required.
  • Strong problem-solving, multitasking, and communication skills.

Why Join Us?

We value our team members and are committed to creating an environment where you can thrive. From providing you with the tools you need to succeed to offering a corporate car for convenience, we go the extra mile to ensure you’re supported.

Apply today and take the wheel of your career with us!

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Deadline: 13-01-2026

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