Digital 360 - Thought Leader Northern Europe

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We are looking for an experienced and ambitious Executive with great energy, leadership and initiative, to inspire and grow revenue of our Digital 360 Clouds (Marketing Cloud and Commerce Cloud) in our Top Accounts across the Northern European region. Reporting to the SVP & Northern Europe Strategic Customer Executive, you will be responsible for driving thought leadership and revenue growth for our Digital 360 business and developing relationships with CxO / Digital leaders at our most strategic Accounts in Northern Europe



The role

• Drive digital transformations, understand the Salesforce product portfolio and evangelise the full Digital 360 proposition.

• Use personal credibility to get the sponsorship of the CxO to orchestrate the customer’s organisation and remove roadblocks to unlock the full power of the Customer Success Platform. Maintain a trusted relationship with the CxO. Create a Digital Community and drive engagement at our Customer Advisory Boards.

• Drive incremental ACV revenue by working closely with the Sales and Marketing teams to rapidly grow market share with the Digital360 value proposition in defined strategic accounts

• Leverage first hand experiences to create the plan and roadmap for change and drive the right engagements in Marketing, Commerce, IT and Digital leaders to prepare for transformation powered by Salesforce D360

• Showcase Salesforce solutions as Digital 360 Trailblazing and establish a strategic fit for the customer organisations through customer briefings, workshops and strategy meetings by presenting thought leadership and connecting with key customer contacts at the highest level.

• Evangelise the Digital 360 capabilities of Salesforce as it applies to the Industry via speaking engagements, press/analyst sessions, cross-industry events, conferences, seminars and partner/eco-systems.

• Orchestrate internal D360 focus across Northern Europe and act as the interface to all relevant teams.

• Through our Partner teams engage with Global System Integrators on our full D360 solutions for the aligned portfolio and identify software companies in the industry whom we should be teaming up with.

• Use the value propositions from D360 and the wider Salesforce team to drive Cloud Sales to build a demand plan across all BUs of the account.

• Be the interface to the Salesforce Technology and Products (T&P) organisation and influence Product and Roadmaps for the EMEA market and the aligned D360 Solutions.

• Work closely with the Sales organisation to develop and execute growth plans to drive our strategic vision to achieve our 2021-2023 plan and onwards, by providing advice and expertise and by providing executive sponsoring.

• Help to build a long term, strategic focus & engagement on our largest accounts in Northern Europe.

• Identify & drive strategic account development initiatives, be a multiplier and champion the long term view in developing accounts to their full potential

• Establish/Strengthen our C-level and Executive engagement within the accounts

• Provide thought leadership with internal and external teams throughout the customer life cycle

• Help to develop unique value propositions and commercial proposals across our entire solution portfolio, that can transform our customer’s business, and have the vision to identify opportunities for expanding our partnerships

• Collaborate across EMEA and Globally to share key customer wins and to learn-from other Top Account teams

• Build effective partnership with our Business Value Services (BVS) organisation to determine long term strategic sales opportunities and create customer solutions to enable business/digital transformation

• Expand our capability to create confidence with customer CxOs

• Establish Best Practices and identify opportunities to scale our sales engagements

• The candidate will be a high impact professional capable of driving outstanding business results
  

The ideal candidate will have:

• A leader with a proven track record in building, inspiring and motivating a complex, matrixed sales organisation recognised for its culture, as well as its results.

• Track record in building organisations and hiring and training top talent. Special focus on hiring, developing, coaching and performance management of Sales Managers.

• A creative thinker with a demonstrated command of metrics-driven sales models

• A compelling leader who can effectively coach individually and drive team motivation

• Effective in customer-facing and live engagements

• Effective at building and nurturing senior and executive relationships with key customer stakeholders

• Proven record of driving and closing large, complex sales through fast sales cycles

• Strong career trajectory, history of top performance in successive roles

• Ability to understand, articulate and lead complex sales processes

• Experience building and/or leveraging indirect/channel sales model is desired

• Experience of selling Integration and/or SaaS highly advantageous

• Ideal candidate should have played a C-level executive role with 15+ year experience and have in-depth knowledge of Digital operations within large enterprises

• Proven experience in shaping and executing Digital Transformation in large enterprises

• Demonstration of change management and process improvement capabilities

• Exceptional track record of customer success

• Courageous communicator; not afraid to challenge the “norm”

• Proven ability to create and inspire high performing teams and manage via virtual teaming

• Can collaborate and influence in a “win as a team” environment

• A self-starter that can thrive in a fast paced environment

• High-energy individual, passion for Technology

• Possess a growth mindset and be eager to develop

• Having been in a previous role of CMO or CDO as a salesforce customer would be an extra benefit for this role
  

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

Salesforce welcomes all.