Digital Content Editor

In our Consumer Business Unit – Digital & Data/Digital Experience Team, we are looking for a motivated & enthusiast collaborator to build together – within Digital Tribe Agile organisation - the future digital touch points aiming to delight our customers.

Mission:

We are looking for a motivated & enthusiast collaborator to achieve with us, as part of our Digital Experience Team, the digital ambitions of Orange Belgium Telco company.

Key responsibility areas:

• Responsible to write / translate/ review all copy related deliverables of Orange Belgium digital touchpoints (web & app, B2C & B2B).
• Edit or correct online content on Orange.be sites through content management systems.
• Proofread text and correct spelling, grammar or punctuation errors. Check text for style, readability, and adherence to editorial policies. Rewrite text to improve clarity and readability.
• Identify & apply tagging requirements & SEO standards.
• Follow brand guidelines as well as digital guidelines to ensure the message is consistent with company value & mission.
• Collaborate with the Digital Go To Market Specialist & internal stakeholders on GTM briefing needs/ goals aiming to elaborate the content recommendations. Ensure the achievement of those deliverables from briefing to implementation (including quality assurance): product pages, FAQ, stories, articles.
• Verify factual correctness of available online information with the internal experts (marketing, sales, operations).
• Analyse performance of the deliverables (via analytics and/or customer verbatims). Suggest & implement improvement actions for better performance (NPS, commercial targets, digital adoption).
• Benchmark Group subsidiaries, Belgian sector or best in class digital players with regards to content deliverables. Elaborate new ideas/initiatives.

Profile:

• Perfect knowledge of French or Dutch + good expertise of the other (ability to translate text)

• English knowledge for business purposes (e.g. participate and interact in meetings)

• Writing skills

• Curious, creative, able to think "out of the box"

• Open and "team player" with excellent communication and listening skills

• Flexible and stress-resistant (with respect for deadlines and priorities)

• Detail-orientation

• Interpersonal skills

• Customer and performance oriented

• Knowledge of, Google Analytics tools & SEO standards

• Experience in CMS and publishing tools is a plus

What we offer you

A dynamic working environment where you have every opportunity for personal development. Moreover you can look forward to the following compensation and benefits package: a market competitive salary, performance bonus, meal vouchers, 32 holidays per year, pension provision, life assurance and accident cover, medical insurance.

Inspired? Then we would like to hear from you!

If there’s a match in the making, we’ll invite you for a first interview.