Ecommerce Coordinator

Job content

As E-commerce Coordinator you are responsible for the continuous improvement of our e-commerce platforms. You take on the A to Z coordination of new features and functionalities from backlog management, to requirement definition, development and rollout in the market. You contribute to a test culture by evaluating changes and defining new areas of improvement in order to maximally optimize customer experience and ROI.

Next to that, you are responsible for managing and delivering e-commerce projects on a regional and/or global level. These projects can be product focused, customer focused or fulfillment focused.

Your key responsibilities:

• Backlog management and prioritization;
• Defining and aligning the requirements with different stakeholders;
• Organizing and validating the design briefing meetings with the UX team;
• Coordinating and bridging between the stakeholders and e-commerce development squad;
• Planning and coordinating the roll out and communication to ensure a smooth introduction of new features and improvements;
• Measuring and evaluating the effectiveness of the newly introduced features;
• Managing and prioritizing the backlog
• Managing and driving cross departemental e-commerce projects in order to improve our platforms and services
• Developing agile processes to ensure a streamlined exploitation of the platforms;

Who are we looking for?

A new member to our Digital Experience team with a talent for making it happen, enthusiasm for driving change and transformation and an entrepreneurial spirit. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who communicates in a straightforward way and with full transparency.

• + 5 years of experience in a relevant field;
• Master Degree or equivalent by experience;
• Proven ability to think on a conceptual level;
• Excellent project management skills;
• Knowledge of e-commerce and digital marketing processes;
• Fluent in English, both written and verbal and a good knowledge of Dutch;
• A “customer first” mindset and a “getting things done” attitude;
• Natural born talent to make complex things easy to understand;

This is working at TVH:

• A competitive salary with benefits such as meal vouchers, a company car and insurance.
• Flexible working hours and a healthy work-life balance.
• 20 paid vacation days and 12 WTR days.
• An easily accessible work location, no traffic congestion.
• Lots of support and an encouraging team of co-workers.
• An infectious ‘We Are One’ can-do mentality.
• A people-centric culture where your fitness and mental well-being matter.
• Healthy lunches and weekly fruit days.
• Lunch breaks and sports facilities in TVH Park, the company’s green zone.
• Access to LinkedIn Learning and many in-house and external training courses.
• Fun afterworks and other optional events (e.g. TVH Kaffee).