Application Support Engineer

☞ Lansweeper

Ver: 160

Día de actualización: 26-11-2025

Ubicación: Dendermonde East Flanders

Categoría: IT - Software

Industria: Computer Software

Posición: Associate

Tipo de empleo: Full-time

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Contenido de trabajo

Lansweeper is an agentless IT Asset Management solution that builds and maintains a system of record on the enterprise IT estate. Over 25.000 B2B customers rely on its discovery and inventory capabilities to govern their infrastructure, software, and users. Thanks to our recent acquisition of Fing, we now also have millions of B2C users. We are on the journey towards a world-class digital SaaS company that defines the ITAM industry.

Our goal? To improve our customer’s visibility and insight into their IT environment.

A day in the life of

  • You will learn about our business processes inside and out
  • Detect and report processes doomed to fail
  • Process incoming incidents, requests and data anomalies
  • Perform root cause analysis of reported issues to determine if escalation is required.
  • Process data anomalies within Salesforce
  • Track down and analyze failed Workato flows
  • Monitor core systems’ health
  • Backup for workplace ServiceDesk

Are you the new Application Support Engineer at Lansweeper?

I am someone who

  • Has +3 years of experience in a support organization
  • Understands Incident and service management processes (ITIL)
  • Is able to learn and master business software platforms (Salesforce, Netsuite, Workato, ... )
  • Highly professional with good attention to detail and follow-up
  • Has great analytical, problem solving and troubleshooting skills to address application issues
  • Communicates effectively with colleagues, suppliers, etc.
  • Is fluent in English and Dutch – both spoken and written

Our offer you can’t refuse

  • A job full of variation, challenges and responsibility in a close-knit group with easygoing teamwork.
  • Competitive salary, interesting bonus, meal vouchers and many other benefits.
  • Excellent work-life balance with flexible working hours and working from home.
  • Personal development & career opportunities with internal & external training in a fast-growing international scale-up.
  • Time to relax at work with our foosball table, pool table, arcade, etc. and team events.
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Plazo: 10-01-2026

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