Commercial Enablement Lead - Mechelen, BE/London, UK/Basel,CH

Contenido de trabajo

Job Description

Pleased to meet you, we are Galapagos, a dynamic fast growing Biotech company with offices in Europe in Belgium (Mechelen), France (Romainville & Paris), the Netherlands (Leiden), Switzerland (Basel), Italy (Milano), Spain (Madrid), the UK (London), Germany (München), and in the US (Boston).

We are in the business of changing lives. In our quest to discover and develop life-improving medicines we go where no one has ever gone before. In every challenge we face, we see new opportunities. We want to challenge the impossible. We need thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters. Collaborative innovators and perseverant idealists. We need the best-in-class. In other words, we need you.

We are looking for aCommercial Enablement Lead - Mechelen, BE/London, UK/Basel, CH

Your Responsibilities

• Lead a high performing team in the areas of CI, forecasting, business analytics, SFE/CRM, training and C&E by providing strong leadership, hiring, developing and retaining top talent, with the ability to motivate and engage individuals
• Gather relevant customer data
• analyze monthly/ quarterly sales, customers data, segmentation and channels activity data
• support the planning and execution of market researches for global and countries
• use agile methodology to plan, design and run pilots and rapid measurement of impact
• established and managed operations for commercial channels (e.g. CRM, digital, training) including new geographies and launches
• translate data into relevant insights
• customer interface design
• model, plan and update international commercial scenarios (from patient prevalence to revenues), with the guidance of the brand leaders
• create models for bottom-up sales forecasting and scenario planning with country commercial leaders
• analyze customer data to define profiles, preferences and other insights relevant for channel and brand strategies, in alignment with franchise and country leaders
• summarize all above in KPIs and executive reports maintained and distributed regularly
• define with the business and country leaders the blueprint of our interaction with customers
• Owns regional analytics, forecasting process & capabilities & market research capabilities
• Identifies and supports the rollout of tools related to Account planning and Analytics tools (margin management, CRM, etc)
• Leads and coordinates the implementation of Commercial Excellence initiatives
• Develops and implements, together with the Sales and Marketing department, different marketing and sales projects in line with the strategic imperatives of the organization
• Contributes to sales and marketing strategy decisions and playing a critical role in designing and monitoring commercial approach
• Sets KPIs and performance management process, assess performance, identify performance gaps and drivers, develop remediation/action plans and deploy resources as needed
• Selects and manages vendors, ensure are adding value to the department and commercial teams. (across, Data, market research, analytics)
• Leads integrated customer engagement plan according to brand strategy
• Identifies, activates and drives adoption of adequate (digital) channels and content per customer segment
• Supports localization and execution of integrated campaigns and journeys
• Proactively brings suggestions to the Galapagos leadership team on how to optimize sales effectiveness
• Independently leads high profile projects
  

Who are you?

• Higher educational degree (BSc, MSc)
• Minimum of 10 years experience within the pharmaceutical or biotech industry
• Minimum of 5 years leading Commercial Excellence
• Should have direct experience of leading either Commercial Excellence function of several of the sub-depts
  

What’s in it for you?

You will be part of a fast-growing and amazing company. As ‘make-it-happener’ you will get all the support you need to make your job successful. At Galapagos, we aim to recruit the best people, who stand out among their peers, with integrity and excellent interpersonal and organizational skills. Our employees are the strength behind Galapagos, a highly motivated team, eager to maintain Galapagos’ leading position and achieve breakthroughs in pharmaceutical research. Galapagos offers a competitive remuneration package and a dynamic work environment.

We are Galapagos: together we can make it happen…!