Customer Service Advisor

Ver: 140

Día de actualización: 16-11-2025

Ubicación: Oudenaarde East Flanders

Categoría: Otra

Industria:

Tipo de empleo: Full-time

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Contenido de trabajo

JOB DESCRIPTION

You work very closely with the Account Managers of Cortina.
You are the link between the customer and the different departments of the organization.
You communicate enthusiastically with customers every day, both by phone and via email.
You are responsible for the follow-up of orders of our customers: confirming and processing orders in the system and following up sent samples.
You are aware of each step in the process with the customer and work proactively.
You build up an excellent database knowledge.
You make agreements concerning deliveries and follow up on the delivery deadline.
You monitor the credits with the customer.
You follow up on complaints, show understanding and propose solutions.

WHO ARE YOU?

You have a bachelor’s degree.
You are fluent in Dutch, English and French. Knowledge of Spanish or German is a plus!
You have a solid organizational talent.
You have commercial flair.
You have a first job experience in a similar function.

WHAT DO WE OFFER YOU?

You will have a challenging job in an international context.
You will work in an open corporate culture with short communication lines.
You get the opportunity to develop yourself and take initiative.
You will receive a competitive salary with extralegal benefits, based on your profile and experience.
You work in a 40-hour week, with 12 days compensation on top of your 20 days leave.

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