E-Business, Digital & CRM Assistant

☞ Parfums Christian Dior

Ver: 105

Día de actualización: 29-11-2025

Ubicación: Brussels Brussels Capital

Categoría: Impresión / Publicación Marketing / PR

Industria: Personal Care Product Manufacturing

Posición: Entry level

Tipo de empleo: Full-time

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Contenido de trabajo

Position

The E-Business, Digital & CRM Assistant Will Help The E-business, Digital & CRM Manager On Her Daily Tasks And Will Be Involved In The Development Of E-retail, E-Commerce And CRM On The BeLux Market, With Different Areas Of Focus

  • Ensure that e-retail trade plans are shaped and delivered effectively
  • Ensure the development of dior.com through efficient toolbox activation, to recruit, convert, & retain customers
  • Ensure the roll-out of digital campaigns
  • Ensure the CRM plans are delivered, with a focus on growing a qualified Department Stores & Dior.com database

Job responsibilities

E-Retail

  • Work with PCD Headquarters E-Retail team on: definition of local E-retail Strategy and implementation on the Top 2 retailers
  • Develop assets for the online visibility of the key launches and be responsible for the delivery on time
  • Ensure that Parfums Christian Dior brand Image and visibility is optimized in all E-Retail channels

Ecommerce

  • Work with PCD Headquarters E-Commerce team on Dior.com expansion in Belgium & implementation in Luxembourg
  • Plan and execute together with central teams, all digital marketing, including SEO/SEM, e-mailings & social media activation.
  • Follow-up of the translations with the agency

E-pr

  • Work closely with the PR Agency and dior.com central team to drive traffic & sales to dior.com
  • Be involved in the local roll – out of Dior Insiders Program

CRM

  • Ensure the roll-out of the CRM Strategy, with a focus on starting & growing a qualified Department Stores database & dior.com segmentation
  • Build yearly CRM activation with retailers, in line with Trade Marketing & Media focus

Reporting & Others

  • Provide a Monthly E-Newsletter about Dior & competitors E-Trade activities + E-commerce activations
  • Survey and Report the Grey Market / Pure Players activities.

Profile

Person Specification

  • Excellent Relationship building skills
  • Ability to understand and defend the brand DNA
  • Ability to manage priorities for self and team.
  • Results driven, creative & Team player

Profile

  • Education: Business school with if possible a Digital / EBusiness specialization
  • First experience in marketing requested
  • Experience in beauty is a plus
  • Social skills: energetic, sociable, communicative
  • Personal affinity and passion for Dior & digital ecosystems

Technical Skills

  • Fluent in French or Dutch & English, written and spoken.

Excellent skills in Excel and Power point

Additional information

RELATIONSHIPS

  • Internal: Product Managers, Trade Marketing Manager, PR agency, Dior.com, E-Retail, E-PR & CRM central Teams,
  • External: Retailers, Printing agencies, Production partners, Translation agencies.
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Plazo: 13-01-2026

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