IT Operations Intern

PepsiCo

Ver: 155

Día de actualización: 16-11-2025

Ubicación: Zaventem Flemish Brabant

Categoría: IT - Software Pasantía / Nivel de entrada

Industria: Food Beverage Services Manufacturing

Posición: Internship

Tipo de empleo: Internship

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Contenido de trabajo

Auto req ID: 275978BR

Job Description

PepsiCo Belgium is looking for an enthusiastic, service mindedIT Operations Internto join the team based in Zaventem for a period of 6 months starting from 1st of August 2022 till 3rd of February 2023.

As a local IT Operations/Field support Intern you will be responsible for supporting PepsiCo associates with IT related issues.

You will assist the local IT team with main activity tasks, such as rolling out PC’s, troubleshooting general issues, monitoring systems, providing first level support to PepsiCo associates. To make this role a success, you will need strong communication and social skills. You are proactive, resourceful and service oriented.

What will you learn throughout your internship?

You will work with tools like SCCM, Active Directory, MyIT Services, O365 and so much more. Troubleshoot and analyse technical issues, providing hands on solutions.

Collaborate with other teams to deliver new or ongoing projects.

Work with mobile device management and keep track of all our devices.

Next to this, you will be learning the following:
  • Use interaction and incident system to log, assign and escalate tickets 
  • Provide meeting room support
  • Provide technical advice to customers 
  • Troubleshoot and restore technical services and/or equipment issues  (onsite hands & feet)
  • Analyze, identify and diagnose faults and systems using defined processes and tools 
  • Serve as the key interface with the backline support teams to prevent problems, facilitate problem resolution, and provide overall outstanding customer services 
  • Create, follow & maintain new and existing processes & knowledge articles
  • Collaborate with different teams within & outside the IT teams
  • Support project activities from a local point of view.

Who are we looking for?
  • Is available for 6 months as of August 2022
  • Has a strong affinity & big interest with Information Technology & digitalization
  • Is independent, proactive and a problem Solver
  • Is a responsible team player with hands on approach
  • Is fluent in Dutch and English (French is a plus)
  • Has good communication as well as social skills
  • Is eager to learn and adapt to new ways of working
  • Knowledge on MS tools (Office 365), Zoom, active directory & SCCM.

What do you get in return?

At PepsiCo, we are not only proud of our market leading brands such as Pepsi Max, Lay’s, Quaker, etc., but also attach great value to growth opportunities and personal development. Next to working with inspirational and creative colleagues, we offer sufficient training opportunities to give our interns the opportunity to achieve great results. At PepsiCo we foster an informal working atmosphere and value everyone’s input and ideas. No day is ever the same and you will constantly be challenged to bring out your best! PepsiCo was rewarded this year once again with the Top Employer Belgium & The Netherlands, and Top Employer Europe certification.

As an intern you will be rewarded with the following benefits:
  • Remuneration (incl. meal vouchers, PepsiCo vouchers & travel reimbursement)
  • Health & group insurance
  • Paid holidays
  • Welcoming team environment in our brand new office & a working-from-home toolkit (e.g.: laptop, mouse, headset, keyboard) to accommodate you in our flexible ways of working
  • A designated campus program to support you in your personal and professional development
  • And many more!

We are an equal opportunity employer and we value diversity and inclusivity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or maternity, marital/civil partnerships, religion or belief, sex or sexual orientation, gender or gender reassignment, disability or race including; color, nationality, ethnic or national origin. Please also visit www.pepsico.com/about/diversity-and-engagement for more information on what we do in practice to embrace diversity and inclusivity in the working surroundings and in society. 

Sounds interesting but not convinced yet? Then take a look at our local Instagram channel for behind-the-scenes content!

Last but not least, how will your recruitment journey look like?
  • First selection will be based upon your CV and the above mentioned requirements (language skills, availability, etc.)  
  • If you pass the first selection, you will be invited for an online video assessment where we will verify your motivation and aspirations
  • Made it to the 3rd round? Then you will be invited for a final on-site or virtual interview with the hiring manager

Questions related to this vacancy or our recruitment process? Please reach out to Tom Schelfhout (Tom.Schelfhout@pepsico.com)

Relocation Eligible: Not Applicable
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Plazo: 31-12-2025

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