Medical Application Specialist

The Position

Materialise is a dynamic international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,100 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D Printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research and academia.

As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work.

Do you enjoy being a technical expert and helping others reach their goals through sharing your expertise? Do you love the medical world and are you searching for a job in an innovative setting?

Then you may be the person we’re looking for to join our team as a Medical Application Specialist! Check out what the life of a Medical Application Specialist at Materialise is like via this link.

Qualifications & Experience

Responsibilities

• You will work closely with the Account Manager in a pre-sales and post-sales role as a clinical and technical expert;
• You will attend customer and prospect facing meetings with the Account Manager and in some cases alone. You will engage in the solution selling process by understanding the clinical and technical needs and gaps of the customer or prospect, and you will provide them with tailor-made demonstrations and justifications to showcase how our software can provide a solution matching their needs;
• You will manage software evaluations and trial software licenses with prospective customers and manage the follow up-process to get feedback;
• You will handle the day to day management of existing customers and offer a high standard of support in a timely manner;
• You will offer support to existing customers and troubleshoot any problems they have via email, telephone and live web meetings;
• You will confidently deliver seminar presentations for prospective customers, and customer trainings;
• You will continuously look for upselling opportunities;
• Because of your expertise, you will also provide our Technical Product Management and Product Marketing teams with market input and feedback.

Requirements

• You possess a Master’s Degree in a technical discipline with a medical focus such as Engineering (Biomedical, Mechanical), Biomedical Sciences, Life Sciences, Biology, Radiology, or equivalent
• You have knowledge about general anatomy (in orthopedics and cardiovascular)
• Experience working with Medical Devices or Medical Software is a plus
• Good communication skills in English is a must
• You enjoy being a technical expert and helping others reach their goals through sharing your expertise. You like to convince people of technical solutions
• You are interested in the medical world and in innovative technologies;
• You are strong at analytical thinking
• Natural commercial feeling/customer oriented
• Communication with impact
• You are well organized and team oriented;
• You are flexible and can easily adapt to changes;
• You are resistant to stress and like working with challenges and deadlines
• You will be happy to travel within Europe (about 20%);
  

We offer an inspiring and challenging job with growth potential in an innovative market. You will be part of a dedicated team within a dynamic company that highly values openness, trust and team spirit.