Work in Portugal - Customer Operations! (Accomodation Support from Day 1)

☞ Global People Sphere

Ver: 92

Día de actualización: 29-11-2025

Ubicación: Leuven Flemish Brabant

Categoría: Otra

Industria: Business consulting Services

Tipo de empleo: Full-time

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Contenido de trabajo

Want to Relocate to Portugal?

We are looking for Dutch-speaking talents who want to build a career in Customer Operations &

International Support while working in a diverse, multicultural environment in Lisbon.

Position: Operations Customer Expert

Location: Lisbon, Portugal

Market: Dutch-Speaking

Your Main Responsibilities

As part of the Customer Service Operations team, you will:

  • Respond to customer requests via email, chat, contact forms, and calls
  • Handle support tickets related to general queries, refunds, or incomplete services
  • Call users to speed up case resolution and improve communication
  • Perform back-office tasks that may involve outbound calls
  • Conduct outbound calls to promote products, collect feedback, and support customer success
  • Maintain accurate records using CRM tools
  • Achieve performance goals and respect deadlines
  • Provide operational feedback and escalate cases when needed
Salary Package With & Without Accommodation

Option 1 With Apartment (Company Housing Included)

Total Gross Cash Compensation: 1,150.00 / month

Includes:

  • Base salary
  • Monthly holiday & Christmas allowances
  • Meal allowance (7 per working day)
  • Apartment benefit-in-kind (200 declared on payslip, tax-free until 31/12/2026)
  • Health insurance from day one
  • Potential productivity bonus (performance-based)
Option 2 Without Apartment (You Arrange Your Own Housing)

Total Gross Cash Compensation: 1,409.00 / month

Includes:

  • Higher base salary (no apartment benefit)
  • Monthly holiday & Christmas allowances
  • Meal allowance
  • Health insurance from day one
  • Potential productivity bonus (performance-based)
Training Information

  • Schedule: 8 hours/day
  • Training content includes system onboarding, customer management, product training & on-the-job practice
  • Training allowance: 42.72 per day
  • Payment is made only if training is fully completed
Working Conditions

  • Monday to Friday 08:00 to 17:00
  • 40 hours/week + 1 hour lunch break
  • 22 vacation days per year
  • Dutch holidays apply
  • If you work on a Portuguese public holiday, you receive a compensation day
  • Office located near Oriente / Moscavide stations (easy access by metro, bus, train)
Why Portugal?

A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance.

Want to apply or learn more? Feel free to message me!
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Plazo: 29-12-2025

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