Field Service Engineer

View: 135

Update day: 16-11-2025

Location: Aarschot Flemish Brabant

Category: Sales Consulting / Customer Service

Industry: Biotechnology Research

Position: Associate

Job type: Full-time

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Job content

Your challenges

You perform service activities on instruments and equipment as requested or initiated. This includes but is not limited to installation, IQ/OQ, preventive maintenance, testing, inspecting, troubleshooting, adjustments, calibrations, alignments and part replacement.
You adhere to service manuals, technical procedures and direction while properly documenting and managing work activity, time recording and quality documents in-house, on-site at customer facilities or over the phone as required.
You demonstrate a positive can-do professional image and attitude in front of customers and colleagues always. Communicates status and expectations in both written and verbal formats in a clear, complete, concise manner at frequent or as requested intervals. Exhibits excellent proactive pre-call planning and follow up skills.
You properly document and manage all work activity, including input to the CRM (E365) system, inventory management, time management, and quality-related activities.
You are part of the 24/7 emergency service (ULT freezers).

Your expertise

You successfully completed a technical education and gained 2 to 4 years of working experience.
You can easily work with MS Office and/ or digital Service platforms/ CRM (Dynamics 365)
You have a professional attitude towards putting the customer first and good language knowledge (Dutch, English and French).

Your benefits at Eppendorf

We appreciate your performance, offer an attractive salary and career development options.
By working with us, you will make a meaningful contribution to improving human living conditions.
To enable you to deepen your expert knowledge and strive for continuous development, we offer a wide range of training and development options.

Please note that we can only consider applications that are submitted online via our application management tool.

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