Account Manager - Environmental Applications (remote)

le contenu du travail

• Maintain Develop & grow the business
• Establish a long term vision for his/her market
• Develop a strategy for his market to meet the 5Year Plan (YP) goals
• Anticipate the risks/opportunities on his/her market by:
• Ensuring a continuous legal/normative watch
• Closely follow competitors behaviors products customers and activities customers
• Ensuring a technological watch
• Take the needed actions to protect existing business and catch new opportunities (e.g. Lobbying at a regulatory level, propose new/specific products…)
• Develop a good network on the customer side to both be able to collect relevant information about the customer from various sources and initiate reflection at different levels within the customer organization;
• Maintain and grow the existing customer business and develop prospective customers in the territory to meet goals agreed with the area sales manager
• Maintain an active prospection list to be continuously ready with alternative business opportunities
• Develop a deep understanding of Carmeuse & customer business to know where and how to act to improve business profitability at both sides (ability to build a complete commercial proposal that are both profitable for Carmeuse & the customer)
• Make sure his/her knowledge of the market is properly captured by feeding the CRM in a continuous and qualitative way
• Finance
• Participate in the elaboration of the annual sales budget and monthly forecast & CAPEX plan
• Perform systematic customer liquidity checks before starting new businesses to ensure sustainable business relationships
• Take the needed action to make sure that invoices are paid on time by the customers
• Manage customer pricing & market coherence to reach defined pricing goals following the pricing council rules
• Marketing
• Participate fully in all assigned marketing Cross-Functional Teams, and contribute actively to the development and execution of the industry sector market plans for the region
• Actively contribute to the definition of new market trends based on his field experience
• Organize promotional activities
• Participate in fairs and industry professional associations
• Technical expertise
• Develop a good understanding of customer processes to be able to recommend process modifications and introduce new products or technologies
• Closely collaborate with relevant internal resources in the elaboration of new customer solutions/applications.
• Claim management & customer relationship management
• Work on the root cause of the claims to avoid re-occurrence
• Develop a good internal network within Carmeuse to be able to quickly mobilize the needed resources to deal with customer issues
• Coordinate with the various departments (production, quality, marketing, supply chain) to make sure that customer issues and demands are met.
• Safety & environment
• Execute all his tasks in order to ensure the implementation of the Safety Policy within CWE and to contribute to the achievement of the defined objectives
• Understand, communicate and enforce company safety and environmental standards and policies both within our site and at customer sites
  

• University degree (economics or technical)
• Industrial Engineer with Min. 5 years of experience. Experience in the commercial and business environment would be a strong advantage
• Experience in the environmental field and knowledge (regulations, contractor, etc.) would be a strong asset
• Language: English/French/Dutch (fluent written and orally), German is a plus
• Comfortable with a reasonable travel load
• Project management skills would be a plus