Customer Order Processor

☞ Waters Corporation

Vue: 160

Jour de mise à jour: 16-11-2025

Localisation: Antwerp City Antwerp

Catégorie: Direction Administratif / Commis / Assistant Conseil / Service client

Industrie: Appliances Electrical Electronics Manufacturing Biotechnology Research Pharmaceutical Manufacturing

Niveau: Entry level

Type d’emploi: Full-time

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le contenu du travail

Overview

People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and improve our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success.

Would you like to be part of our team?We have an amazing opportunity to join the order processing Team. The successful candidate will work closely with their territory account managers and service managers to ensure orders are maintained and dispatched in a timely manner to enhance customer success and ensure effective use of field resources. Ensuring that all orders are entered, checked and billed in an accurate and timely manner, including validation of discounts.

25% of all vacancies at Waters are filled internally, this is a great opportunity to work for Waters!

Responsibilities

Below is a snippet of some of the main duties you will have:
  • Processing of high volume of consumable orders.
  • Accurately raise, credit and re-invoice orders, using approved systems and processes.
  • Review of customer terms and conditions, liaising with field sales for items that require renegotiation and ensuring terms are correctly flagged in SAP.
  • Ensure that any customer specific product or site specifications are correctly communicated to distribution and manufacturing.
  • Liaise with Credit Control concerning new account details and/or credit queries.
  • Maintain a high level of sales reporting for territory.
  • Arrange couriers and freight forwarders for the shipment of goods or documents
  • When necessary, handle customer calls efficiently and professionally.

Qualifications

To be successful in this role you will have:
  • Fluent in German and English languages
  • any other european language is an advantage
  • Experience as an excellent administrator with strong customer focus.
  • High level of attention to detail and accuracy.
  • Working knowledge of Excel
  • Have good Communication skills enabling effective communication within and across the function and team
  • SAP experience would be an advantage.
  • Strong time management and organisational skills
  • Good collaboration and team working skills

In return you will receive:
  • A competitive salary
  • Contributory based pension scheme
  • 30 Days Annual Leave
  • Wellbeing Programs and Services (specialized services to support employees during major global events, like COVID-19 and Diversity and Inclusion)
  • Employee and Family Assistance Program (EAP)
  • On-site fitness centres at some office locations
  • Employee Recognition Program
  • Various corporate discounts with participating retailers
  • A multitude of social activities, intramural sports and clubs

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace.

Company Description

Waters Corporation (NYSE: WAT), the world’s leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
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Date limite: 31-12-2025

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