Functional analyst – Selling platforms

☞ Proximus Group

Vue: 145

Jour de mise à jour: 26-11-2025

Localisation: Brussels Brussels Capital

Catégorie: IT - Logiciel IT - Matériel / Réseaux Informatique Ventes

Industrie:

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le contenu du travail

Job Content

Context:

You work in the Selling domain, responsible for developing the applications to capture the sales/orders of our customers on top of the Siebel CRM platform.

As a functional analyst you are responsible for translating Business and IT needs into functional specifications.

Role and Responsibilities:

  • You take the leading role in functional analysis of projects and enhancements.
  • You acquire a good understanding of the business requirements and processes, in order to translate these into a robust solution design.
  • You look for creative and simple solutions and you provide clear, structured documentation for the users, as well for the development teams and testers.
  • You make project estimates and identify impact on IT infrastructure.
  • You are responsible for the follow-up of the projects assigned to you.
  • Leading a sub team is part of your tasks to ensure a correctly and timely delivery.
  • You explain the solution to the development team and guide them through the development cycle.
  • You report on the status of your projects to the project team and identify potential risks.
  • You provide support to the operations team in case of major incidents.

Profile

  • You have a bachelor or master degree (preferably in an IT related domain) or equivalent by experience.
  • You have profound experience in analysis in a complex IT environment.
  • You have knowledge of UML, DevOps and agile development (Scrum) principles & methodologies, continuous integration and automated test & build as well as Microservices, SOA, REST SOAP and RDBMS.
  • Functional knowledge of the domain and data model standards like eTOM or SID is considered as an asset.
  • You are analytical and assertive.
  • You are optimistic, solution oriented, creative with an open mind.
  • Customer centricity is part of your nature.
  • You value communication and collaboration with others.
  • You have a learning attitude.
  • Good knowledge of English is mandatory (both oral and written). French and/or Dutch is an advantage.
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Date limite: 10-01-2026

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