Instructor, Rail Controller

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Requisition ID: 816 

Department: Transit Services Department

Service: Safety, Regulatory, Training & Development Service

Employment Type: 1 Full-time Temporary Position (up to December 31, 2023)

Work Hours: 35.00 /hours per week

Affiliation: ATU 1760

Salary Information: $60,018.14  - $85,132.32  annually (2021 rates of pay)

Location: Transit Service, 1500 St.Laurent

Job Category: Administrative Jobs

Application Close: 02/12/2021

Job Summary

The mandate of the Safety, Compliance, Training and Development Service is to provide training and development, safety and compliance, and quality and continuous improvement of bus, para transit and light rail services. Services and programs include appropriate safety and job training for transit employees, and the compliance, development and implementation of safety standards to protect the general public.

You are responsible for designing, preparing, administering and delivering all training for safe operation and control of the light rail network and good service for customers including control and oversight for all light rail vehicle movements, enforcement of Operating Rules, adherence to safety critical procedures including track access, implementation of authorizations and safe work zones, electrical isolations, and monitoring of other safety and security systems including tunnel ventilation, fire, access control, and building management. You also monitor trainee performance, records trainee progress throughout the training period, and designs customized scenarios to enhance performance.

Education And Experience

Two year community college diploma in a technical, electrical or computer program or related field

3 years experience as a certified rail controller and experience in one or more of the following areas: Electric rail regulations, Transportation control, Dispatching Incident/emergency management; and demonstrated experience in a high-volume and high-demand operational environment and using computer and communications technology.

Diesel Rail Instructors must have at least 2 of the 3 years’ experience as a Light Rail Operator

Supervisory experience is an asset

CERTIFICATIONS AND LICENCES

Not applicable

KNOWLEDGE

• Branch/department mandate, programs, policies, guidelines
• Knowledge of Transit training programs/technologies/procedures for O-Train as applicable
• Knowledge of the issues/ theories/practices/principles involved in the provision of training
• Principles of adult learning and knowledge of various learning styles
• Instructional techniques used in adult education
• Knowledge of the operation of transit vehicles and related equipment
• Electrical systems
• Microsoft O365 applications
• CleverCAD Incident Management Software
• Technical knowledge and adaptability
• Vehicle equipment and components
• Signal systems and/or operation of track apparatus
• Radio communications protocol and emergency response techniques
• Dispute resolution techniques
• Confederation/Trillium Line network
• Transit services and transit routes
• City/Branch policies and procedures affecting Transit Services, including standard operating procedures, emergency standing orders and control centre procedures
• Workplace occurrence and incident reporting
• Collective agreements covering ATU 279 and CUPE 5500 employees
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
  
  

Competencies, Skills And Abilities

• Must pass medical testing at time of hire and on an on-going basis
• Proven ability to work independently with minimum supervision, and collaboratively with all staff as part of a team
• Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
• Proven ability to interact professionally and work collaboratively within a unionized environment with management, peers, trainers, trainees, and union officials
• Possess the ability to coach, support, develop, train and provide guidance to other staff, and to facilitate learning in formal and informal environments
• Possess excellent interpersonal, communication, and writing skills to communicate clearly and effectively, and to provide constructive feedback to team members and training participants
• Possess presentation skills to present information in adult learning situations
• Able to deal with difficult people and contentious issues/situations
• Exceptional interpersonal and communication skills with the ability to communicate effectively both orally and in writing.
• Must be able to differentiate between colours on the train control systems
• Demonstrated ability to build trusted relationships and work collaboratively as part of a team
• Ability for sustained concentration over an extended period
• Demonstrated leadership capabilities
• Ability and willingness to work in a 24/7 operation
• Able to work overtime and on call when required
• Ability to sit at desk in control room environment for prolonged periods of time
• Flexible and adaptable to deal with shifting priorities
• Possess sound judgment, diplomacy, discretion, and cultural sensitivity
• Possess initiative, maturity, patience, creativity and enthusiasm
• Able and willing to travel to all parts of the city
• Able to work a variety of scheduled shifts, as required
• Possess a work record of good attendance and job performance
  
  

What You Need To Know

• Language Requirement: English oral, reading, writing
• Police Record Check: The successful candidate will be required to complete a Criminal Record Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. Police record checks completed by a third-party company will not be accepted.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
  
  

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre (email: HRServiceCentre@Ottawa.ca) at 613-580-2424, extension 47411 HR Service Centre at 613-580-2424, extension 47411.

The City of Ottawa has a Mandatory Vaccination Policy which requires all employees to be fully vaccinated against COVID-19 and provide proof of vaccination as a condition of employment.